Title: Hospitality & Events Manager

Location: Charterhouse School, Godalming

Salary: Starting at £40K depending on experience

Must drive and hold a full UK driving license

Flexible Working

Full Time (52 weeks 40 hours a week)

Benefits:

• Christmas and New Year off
• 4 weeks Secondary carer leave
• 28 Days holiday including bank holidays
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Bespoke training and development opportunities
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Free meals whilst at work
• Career development opportunities
• HIT Apprenticeships for all experience levels

We currently have an exciting opportunity for a Hospitality & Events Manager with a background in exceptional food catering services to join us working at one of our highly prestigious education settings.

If you're passionate about crafting unforgettable events that delight guests and create lasting memories, from intimate dinners to high volume events, this is the perfect opportunity to bring your expertise to our team.

Situated in the outskirts of Godalming, the prestigious independent boarding school, Charterhouse, serves an exclusive clientele, hosting luxurious events featuring fine dining, silver service, and banqueting of the highest standards.

This is a fantastic opportunity for a skilled Hospitality & Events Manager to make a name for themselves within the independent school hospitality industry and be a part of setting the new standard for education catering.

As a Hospitality and Events Manager at Charterhouse with Holroyd Howe you will possess the following attributes and have proven experience in managing high volume events

Essential

• Proven experience managing high-volume events, conferences, or catering operations within a 5* hotel or corporate environment.
• At least 5 years' experience of managing events in your current role.
• Strong knowledge of food, hospitality, and operational delivery, with a keen eye for presentation and quality.
• Excellent communication and stakeholder management skills, with the ability to build and maintain strong client relationships.
• Calm, confident, and adaptable under pressure, capable of managing last-minute changes while delivering seamless events.
• Commercially minded, with experience managing budgets, labour costs, and identifying revenue opportunities.
• Exceptional organisational and planning skills, able to manage multiple events and work streams simultaneously.
• Experience leading and developing teams, motivating staff to deliver their best performance.
• IT literate, with familiarity using hospitality booking systems.
• Strong understanding of revenue management and guidelines to maximise event profit
• Market knowledge of competitors and event industry trends
• A proven track record and ability to provide high levels of service under pressure.
• Exceptional communication and customer service skills, both written and spoken.
• Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
• An understanding and willingness to contribute to a 24h operational schedule when required.
• Experience working on large events circa 800 covers is preferred, but not essential
• Ability to multi-task; you will be working across a number of activities and clients with tight deadlines
• Ability to anticipate problems / issues and suggest proactive resolutions to be put into place
• Strong operations and logistics management skills, including planning of shipments, transport
• Strong spreadsheet and budget management skills, including use of Microsoft Excel
• Presentation skills (verbal and written), internally and to clients/suppliers including use of Microsoft PowerPoint
• Excellent communication skills – verbal and written, internally and to clients / suppliers
• Team management - management and coordination of junior team members
• Creative thinking and awareness of event industry trends
• Attention to detail and organisation critical

You will possess excellent product knowledge, strong business acumen and lead your team by example. You will have a proven track record within the industry and have experience running and leading a strong team.

• Excellent communication skills, internally and externally with strong presentation skills. 
• Is inspired to be a great leader and support, grow and nurture the team.
• Previous experience in delivering excellence in high volume events 
• Must be self-motivated and have the ability to work independently in a fast-paced and multi-tasking environment.
• Great team player
• Proactive proven experience and able to adapt in an ever changing environment with a calm outlook.
• Possess excellent written and oral communication skills, and superior presentation skills.
• Must possess strong organisational and time management skills
• Working knowledge of computer systems (i.e., Microsoft Office) is essential

We pride ourselves on:

People first
We’re a company of individuals, united in doing our best for our clients.

Great food, always
Using only the best ingredients, our food is fresh, authentic and tailored to each school, age group, and specific needs and preferences.

Food education
We educate pupils through food, encouraging them to understand and develop their own personal tastes and make informed food choices.

Respect in everything we do
Our respectful codes of conduct inform how we behave towards our clients and customers, suppliers and business partners, and each other.

Fresh thinking
New ideas for food, service and ways of working help us maintain our position as creative leaders in school catering.

In order to be considered for this role you must be able to demonstrate that you have the Right to Work in the UK.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

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