Title: Hospitality & Events Manager

Location: Charterhouse School, Godalming

Salary: Starting at £40K depending on experience

Must drive and hold a full UK driving license

Flexible Working

Full Time (52 weeks 40 hours a week)

Benefits:

• Christmas and New Year off
• 4 weeks Secondary carer leave
• 28 Days holiday including bank holidays
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Bespoke training and development opportunities
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Free meals whilst at work
• Career development opportunities
• HIT Apprenticeships for all experience levels

We currently have an exciting opportunity for a Hospitality & Events Manager with a background in exceptional food catering services to join us working at one of our highly prestigious education settings.

If you're passionate about crafting unforgettable events that delight guests and create lasting memories, from intimate dinners to high volume events, this is the perfect opportunity to bring your expertise to our team.

Situated in the outskirts of Godalming, the prestigious independent boarding school, Charterhouse, serves an exclusive clientele, hosting luxurious events featuring fine dining, silver service, and banqueting of the highest standards.

This is a fantastic opportunity for a skilled Hospitality & Events Manager to make a name for themselves within the independent school hospitality industry and be a part of setting the new standard for education catering.

As a Hospitality and Events Manager at Charterhouse with Holroyd Howe you will possess the following attributes and have proven experience in managing high volume events

Essential

• Proven experience managing high-volume events, conferences, or catering operations within a 5* hotel or corporate environment.
• Recent experience in event management in a similar role
• Strong knowledge of food, hospitality, and operational delivery, with a keen eye for presentation and quality.
• Excellent communication and stakeholder management skills, with the ability to build and maintain strong client relationships.
• Calm, confident, and adaptable under pressure, capable of managing last-minute changes while delivering seamless events.
• Commercially minded, with experience managing budgets, labour costs, and identifying revenue opportunities.
• Exceptional organisational and planning skills, able to manage multiple events and work streams simultaneously.
• Experience leading and developing teams, motivating staff to deliver their best performance.
• IT literate, with familiarity using hospitality booking systems.
• Strong understanding of revenue management and guidelines to maximise event profit
• Market knowledge of competitors and event industry trends
• A proven track record and ability to provide high levels of service under pressure.
• Exceptional communication and customer service skills, both written and spoken.
• Strong time management skills with the ability to multi-task while maintaining an immaculate and professional appearance.
• An understanding and willingness to contribute to a 24h operational schedule when required.
• Experience working on large events circa 800 covers is preferred, but not essential
• Ability to multi-task; you will be working across a number of activities and clients with tight deadlines
• Ability to anticipate problems / issues and suggest proactive resolutions to be put into place
• Strong operations and logistics management skills, including planning of shipments, transport
• Strong spreadsheet and budget management skills, including use of Microsoft Excel
• Presentation skills (verbal and written), internally and to clients/suppliers including use of Microsoft PowerPoint
• Excellent communication skills – verbal and written, internally and to clients / suppliers
• Team management - management and coordination of junior team members
• Creative thinking and awareness of event industry trends
• Attention to detail and organisation critical

You will possess excellent product knowledge, strong business acumen and lead your team by example. You will have a proven track record within the industry and have experience running and leading a strong team.

Job Type: Full Time

Salary: £40,000 depending on experience

• Excellent communication skills, internally and externally with strong presentation skills. 
• Is inspired to be a great leader and support, grow and nurture the team.
• Previous experience in delivering excellence in high volume events 
• Must be self-motivated and have the ability to work independently in a fast-paced and multi-tasking environment.
• Great team player
• Proactive proven experience and able to adapt in an ever changing environment with a calm outlook.
• Possess excellent written and oral communication skills, and superior presentation skills.
• Must possess strong organisational and time management skills
• Working knowledge of computer systems (i.e., Microsoft Office) is essential

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

“Holroyd Howe is an equal opportunity employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity, it is an offence to apply for a role in regulated activity if you are barred from working with children, therefore we will require an Enhanced DBS which includes a Barred List check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding any criminal offences and shortlisted applicants will be subject to an online search of public available information on suitability to work with children.“

This appointment is offered on the return of satisfactory professional references.