Role: Teleseller

Salary: £37.4k

Hours: 40hrs Monday to Friday

Location: Home based

• 33 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary Carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke development training
• Pension and life insurance
• Discounts available on our HAPI app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Welcome to the heart of hospitality excellence! At BaxterStorey we take immense pride in delivering exceptional guest experiences and creating unforgettable moments. As a renowned pioneer in the hospitality industry, we are excited to welcome individuals who share our passion for providing genuine hospitality and impeccable service.

We have an exciting opportunity for an experienced Teleseller to join our dynamic London sales team. If you are patient, persuasive and persistent with exceptional interpersonal, communication and telephone skills we want to hear from you

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

• Contacting potential customers through outbound calls.
• Engaging with prospective customers via email and email campaigns  
• Developing and maintaining strong customer relationships.
• Meeting or exceeding sales targets and KPIs.
• Updating and maintaining customer records in our CRM system.

• Excellent communication and interpersonal skills.
• Previous telesales or customer service experience (preferred).
• Strong negotiation and persuasive abilities.
• Goal-driven and self-motivated.
• Ability to work well under pressure and calmly handle rejection.

BaxterStorey Values: 

ALWAYS VISIONARY

We strive for better, we never settle, never compromise, never follow. We lead the way, blazing our own trail.

WHOLEHEARTEDLY POSITIVE

We are up-beat, motivating and inspiring. Our love for what we do radiates through our food, and is amplified by our people.

CREATIVELY COLLABORATIVE

We embrace our differences to push creativity and we work together to be better.

FOREVER CONSCIOUS

We work together as a team to lead by example, protecting the planet and supporting local communities.

Interested? Even if you don’t meet all requirements, we like to hear from you. If you are motivated and hungry to learn, we can work together to develop your potential.­