Catering Supervisor (Maternity Leave)

  • Full-time
  • Rate Per Hour: £13.60
  • Employment Type: Fixed Term - Term-time
  • Weeks per Year: 38
  • Contract Type.: Full Time

Company Description

Full Time: 40 hours per week

Salary: £13.90 per hour

Location: Parkside School, Stoke D'Abernon 

Job Description

Key Areas of Responsibility

Team Leadership/Supervision:

  • To set to work’ all General Assistants across the Unit/location at the start and during their shift.
  • To ensure all staff are trained and competent, both with on-the-job training, task books and formal training.
  • To deliver on-the-job instruction and coaching to team members on a range of day-to-day work tasks (e.g. till training, cleaning knowledge, portion control, dietary needs, menus, manual handling etc).
  • To brief and communicate key messages, ensuring full understanding and competence.
  • To monitor and provide feedback to team members daily, including recognition of good practice, and guidance to improve standards.
  • To liaise with management to ensure formal follow up processes for any gaps in performance standards, attitude or attendance.
  • To support team members with customer service skills and knowledge.
  • To support the planning and checking of a range of management tasks, such as rostering, timesheets, orders, stock control and audits.

Operations:

  • To carry out a range of catering activities under the direction of the chef manager, to include hospitality
  • To ensure all food is delivered on time to the required quality standards.
  • To serve food and beverage at additional functions as required by key customers.
  • To ensure that all service facilities and all equipment are cleaned in accordance with the prescribed method and to the correct schedule.
  • To assist the manager(s) in planning services in the most efficient manner, taking into account any equipment, cross contamination or allergen constraints.
  • To ensure all quality records are completed accurately and on time.
  • To carry out specific food service tasks as required.
  • To carry out projects or other tasks as requested by management.

Health, Safety, Environmental and Service:

  • To ensure all work is carried out in accordance with the relevant H&S legislation and Codes of Practice, together with any specific company requirements of key customers.
  • To organise the ordering of all raw materials, packaging, consumables and cleaning chemicals as and when required.
  • To advise relevant managers of all planned maintenance required or carried out and any repairs following unplanned breakdowns.
  • Following the receipt of any customer complaints, assist in investigation of the cause and recommend/implement appropriate corrective action. Work with managers to complete a trend analysis of customer complaints.
  • To drive and support Zero Harm Culture.

Our Ideal candidate will have the following characteristics in line with our values

Togetherness

· Ability to work as part of a team

· A flexible approach to working hours

· Be supportive of colleagues

Nurture

· Keen to learn on the job

· Hold Food Safety Level 2 (or be able to achieve on appointment)

Pride

· Be honest and trustworthy

· Able to work independently

· Have a can-do approach

Qualifications

  • Food Safety 
  • COSHH 
  • Allergens 

Additional Information

Holroyd Howe offers a generous benefits package which includes:

  • Employee Assistance Programme
  • 28 days holiday (including bank holidays)
  • Christmas Shutdown
  • Flexible shift options
  • Ongoing Learning, Development & Training
  • Access to Occupational Health
  • Cycle Scheme
  • Pension Scheme (5% matched)
  • Free Meal on Shift

Successful applicants will be required to provide a three-year employment history and five-year address history. They must be able to provide in date photographic ID and their right to work in the UK 

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