HR Co-ordinator

48 Working week contract - Salary up to £28,000 

40 hours a week 

28 days holiday inclusive of Bank Holidays 

Hospitality experience preferential

Wrapped in the warm embrace of the glorious Worcestershire, This College is regarded as one of England’s great independent schools.

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

We are looking for a passionate, enthusiastic HR co-ordinator to support the HR and Compliance function and the Director of Catering by co-ordinating various tasks including team member inductions, training plans, department compliance, safeguarding and general admin tasks in a timely and professional manner. To support and drive team engagement, training compliance, reward and recognition initiatives, absence management and labour turnover. Ensuring we give a first-class service to our customers.

Employee Administration

• Dealing with all administration relating to the recruitment of all employees, e.g. offer letters, terms and conditions, references, proof of right to work in the UK, personnel file creation, and liaising with departmental managers to share relevant information.
• Requesting references for all managers and team members, ensuring that these are followed up, filed, and any concerns passed to the Director of Catering and the Holroyd Howe HR support team.
• Ensuring all personnel files are up to date and filing is carried out regularly; ensuring all personal data is correctly filed and stored; closing and storing of leavers’ files.
• Ensuring all employees receive a Children’s Barred List check and raise any concerns immediately to the Director of Catering.
• Ensure all DBS are logged correctly on People Matters for all managers and team members and follow up those which are more than 3 years old.
• Complete all Safeguarding checks letters as requested by schools
• Safeguarding/SCR audits to be completed on Malvern College and The Downs Malvern and ensuring all pre-employment checks are uploaded to PM.
• Position & hierarchy requests to be implemented via PM, liaise with Director of Catering and people managers in respect of any changes.
• Upload vacancy requests via the vacancy form onto HH website and any other advertising medium the business may use.

General Administration

• General administrative duties such as salary and bonus review letters, change of contract letters, reference requests, and general correspondence.
• Dealing with telephone and email queries in a courteous and professional manner.
• Assisting with ad hoc HR and Recruitment projects and duties as and when required.
• Maintaining department administration in a clear, focused and easily accessible manner.
• Posting employee relations letters as requested by Director of Catering.

Support/Administration

• Co-manage the administration of long and short-term sickness, including correspondence with employees, obtaining doctors’ reports, arranging company doctor appointments and liaising with the departmental managers and HR support team when the reports are received.
• To take notes during formal meetings/hearings upon request.
• To develop absence skillset to deliver advice, guidance and support. Holroyd Howe HR support team and Director of Catering to support.

Monthly tasks

• Producing monthly statistical reports on right to work compliance, zero hours, Chef’s Eye, dbs & safeguarding checks
• Produce people update on monthly basis communicating joiners, leavers and labour turnover levels.
• Report to Director of Catering on missing and expired DBS certificates and collate missing DBS numbers and upload into People Matters
• Record R&R activities including employee of the month, birthday recognition and any additional people activities
• Update People Dashboard and departmental scorecards
• If and when required, update new starter packs and liaise with marketing
• Support and deliver training as required and produce monthly training report.
• Review and update policy, procedure and guidance if and when required.
• Any other project work requested via Director of Catering

• Experience in an administration role, preferably HR in a hospitality environment
• High attention to detail and data entry accuracy
• Experience of customer service role, handling difficult requests
• Ability to develop and maintain effective working relationships across all levels.
• Customer focused attitude
• Ability to organise, plan and prioritise effectively.
• Honest and trustworthy, with a down to earth consultative / collaborative style

• 28 Days holiday inclusive of bank holidays
• Bespoke training and development
• Pension
• Discounts available from HAPI app, from high street shops to holidays and cinemas

We invest in the training and development of our teams to give them the appropriate skills necessary to thrive in their job roles. We have outstanding teams of experienced professionals who tailor our catering service provision specifically to suit children, of all ages, meeting the bespoke requirements of our clients.

“Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. All roles within Holroyd Howe are regarded as regulated activity and therefore we require an Enhanced DBS which includes a Barred List Check for all successful applicants. We will also require shortlisted applicants to provide appropriate information regarding their criminal offences.”

This appointment is offered on the return of satisfactory professional references.

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