Enterprise Network Engineer

  • Unit 2-1, The Podium, Tower 3, UOA Business Park No. 1, Jalan Pengaturcara U1/51A, Section U1, Shah Alam, Malaysia
  • Full-time

Company Description

WORQ is a coworking space in Kuala Lumpur, backed by Cradle, 500 Startups, Philip Capital and many more prominent investors. Voted the Best Coworking Space of Malaysia by the Start up Rice Bowl Awards 2017 and Members' Choice Award 2018 Kuala Lumpur Winner by Coworker and Outstanding Incubator / Coworking Space 2018 by Malaysian Venture Capital & Private Equity Association; covering up to 54,500 sqft and growing, housing over 200 companies, we have been able to fuel collaboration on a scale never seen before in Malaysian startup history. It's a massive dream, and we're working passionately to fulfil it. 

We can't do it alone though - this is where you come in.

Job Description

  • Responsible for analysing, designing, implementing, configuring and supporting WORQ system and network solutions to improve business efficiency and productivity

  • Ensure high availability of network infrastructure service to provide maximum performance to WORQ members

  • Evaluate network matters and provide assistance when dealing with network vendors

  • Establish good network practices to manage hardware and software related to WORQ network infrastructure and service

  • Responsible for providing general IT support for WORQ team and troubleshooting IT problems faced by WORQ customers

  • Troubleshooting, diagnosing and resolving hardware, software and other network and system problems

  • Replacing faulty network hardware components when required

  • Due to the company’s nature of business, incumbent is expected to carry out network maintenance task after work hours

  • Additional ad hoc task as assigned by management

Key Responsibilities :

  • Acting as the key point of contact on all system/network matters

  • Reporting network status to all key stakeholders

  • Designing, implementing and managing the local and wide area networks across WORQ outlets and enterprise clients

  • Maximising network performance through ongoing monitoring and troubleshooting

  • Procuring network equipment/devices and managing subcontractors involved in network setup and installation

  • Participate in key technology projects to support WORQ’s business strategies and goals

Qualifications

  • Candidate to possess a Degree in IT or Networking related fields

  • At least 5 years of experience is required for this position

  • Proven track record on network infrastructure setup and maintenance

  • Excellent communication, presentation, negotiation and listening skills

  • Self-starter individuals with a strong drive to achieve

  • Must have good communication skills and strong command in spoken and written English language

Additional Information

To succeed in this position, you need to:

  • To advise in strategic management of the company network infrastructure
  • Rock-solid management skills and entrepreneurial mindset