Major Responsibilities:  

• Interact proactively with customers in professional manner to facilitate the processing of all bank documents (“Legal Documents”) submitted in alignment with business transactions completed in compliance with department’s procedure.
• Facilitate accurate record keeping, approval of all documentation and ensure the appropriate dissemination of relevant documentation to necessary departments.
• Facilitate customer requests for bank forms required to conduct their business in professional manner.
• Coordinate customer requests to have accounts opened, title changes, address changes and account closures accurately and timely.
• Perform Salesforce input as required, including FTA codewords, Forward Value Payments and specific requests.
• Update customer signatures in SQN
• Process Letter of Credit applications, including verification of adequate credit facility and signature verification.
• Process customer credit references as received.
• Process Foreign Exchange account signature documents.
• Perform other duties as requested.

Qualifications

• Must read, speak and write Japanese & English at the business level
• Knowledge of basic PC application (including MS Word and Excel).
• 2-3+ years of work experience.
• Banking/Finance experience preferred.
• Associates degree/business school required; Bachelor’s degree and work experience in a financial environment preferred.

All your information will be kept confidential according to EEO guidelines.