WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Create Debit/Credit Memos creation and maintain account accuracy.

Cancellation and terminations of accounts, processing refunds and payments for the partners.

Sending the Bad debts emails, Providing details of Chargeback, clearing the account.

Generating the invoices for the bad debts recovery Identifying write off balance, working on unapplied credits

Resolving partners query via email.

Oversee daily billing operations for multiple product lines, ensuring timely, complete, and accurate invoicing Address and resolve escalations from external clients and internal teams, providing expert solutions to complex billing issues.

Bachelor’s degree in accounting, Finance, Business Administration, or a related field.

3+ years of experience in billing operations Hands-on experience with billing systems such as Zuora, Salesforce, and Sage Intacct.

Strong analytical, problem-solving, and reconciliation skills.

Ability to work independently and as part of a cross-functional team.