WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Position Details

Job Title: Group Manager - Project Management (Project Manager)
Location: Gurgaon
Experience: 8-15 Years

About the Role

We are seeking an experienced Project Manager to support and drive a high-impact enterprise transformation programme across multiple geographies and business functions. The ideal candidate will possess strong project governance, PMO, and stakeholder management expertise, with the ability to effectively coordinate cross-functional teams and senior leadership stakeholders in a dynamic and evolving environment.

Key Responsibilities:

• Lead and manage project activities within large-scale transformation programmes.
• Drive project governance, planning, tracking, reporting, and execution oversight.
• Engage and collaborate with business, technology, operations, and leadership stakeholders across global locations.
• Facilitate governance meetings, workshops, steering committee reviews, and stakeholder discussions.
• Manage project risks, issues, dependencies, and action items through effective RAID management.
• Own and maintain project documentation, version control, and knowledge repositories.
• Develop and manage playbooks, templates, lessons learned documentation, best practices, and governance artefacts.
• Ensure timely follow-up and closure of project actions and deliverables.
• Support PMO leadership in driving programme objectives and continuous improvement initiatives.
• Leverage technology, automation, and Gen AI tools to improve project delivery efficiency.

Mandatory Skills:

• 8-12 years of Project Management / PMO experience.
• Strong stakeholder management and executive engagement experience (Mandatory).
• Proven ability to collaborate and influence stakeholders across functions, geographies, and multiple time zones.
• Experience in project governance, reporting, risk management, issue tracking, and dependency management.
• Hands-on experience with:
  • Veeva (Documentation Management)
  • SharePoint
• Experience managing:
  • Document Configuration Management
  • Playbooks
  • Templates
  • Lessons Learned
  • RAID Logs
  • Best Practice Repositories
• Familiarity with Generative AI tools.
• Ability to work effectively in ambiguous and evolving project environments.

• Pharma / Life Sciences industry experience.
• Experience with process automation and workflow optimization. Jira

Bachelor's Degree