WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

• Perform daily Accounts Receivable / Order-to-Cash activities in line with established procedures;

• Track daily workload in accordance with the working procedures and agreed priorities;

• Process and allocate customer payments and investigate unapplied or unidentified items;

• Perform direct debit payments for customers;

.• Reconcile customer accounts and resolve payment, invoice, and account discrepancies;

• Monitor open items, overdue balances, and aging reports;

• Manage master data creation and modification requests;

• Process sundry billing activities accurately and within agreed timelines;

• Provide helpdesk support for OTC-related queries and operational issues;

• Prepare and maintain OTC-related reports;

• Support month-end closing activities and related reporting

• Ensure accurate SAP postings and compliance with internal controls and process requirements;

• Keep departmental procedures and process documentation updated in line with process changes;

• Contribute to process improvements, knowledge sharing, and backup coverage within the team.

 Accounting knowledge: Experience in Accounts Receivable (OTC) minimum 2 years;

 Fluency in Spanish language (minimum B2 level) and good command of English is a must;

 Excellent communication, negotiation, and stakeholder management skills;

 High attention to detail with the ability to manage multiple priorities and deadlines;

 Able to build and maintain effective and productive relationships with staff, stakeholders and customers;

 Strong understanding of accounting principles

 Good team player;

 Able to manage time effectively, prioritize tasks and achieve set targets;

 Ability to pick up new tasks quickly;

 MS Office and SAP(ERP) preferred experience.