WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job SummaryWe are seeking an experienced and detail-oriented Lead Associate - Procure to Pay (PTP) to manage end-to-end accounts payable operations and support process improvements within a shared services environment. The ideal candidate should possess strong knowledge of invoice processing, vendor management, payment processing, reconciliation activities, and ERP systems. The role requires providing operational guidance to team members, ensuring adherence to SLAs, and driving continuous process excellence.Key ResponsibilitiesProcure to Pay OperationsManage end-to-end PTP processes including invoice processing, vendor master management, payment processing, and query resolution.Review and process PO and Non-PO invoices accurately within agreed timelines.Ensure timely execution of payment runs while maintaining compliance with internal controls and company policies.Perform GR/IR reconciliation and monitor aged items for timely closure.Handle vendor statement reconciliations and resolve discrepancies.Ensure compliance with tax regulations, withholding tax requirements, and financial policies.Team Leadership & Stakeholder ManagementProvide day-to-day guidance, coaching, and support to team members.Act as a point of escalation for complex supplier and business queries.Collaborate with Procurement, Finance, Treasury, and Business stakeholders to ensure smooth operations.Conduct knowledge-sharing sessions and support new team member onboarding.Process Excellence & ControlsMonitor process KPIs and SLA adherence.Identify opportunities for process improvements, automation, and standardization.Support internal and external audit requirements by providing necessary documentation and controls evidence.Ensure compliance with Sox and other regulatory requirements where applicable.Prepare operational reports, dashboards, and management updates.Continuous ImprovementParticipate in process transition and transformation projects.Drive root cause analysis for recurring issues and implement corrective actions.Support Lean/Six Sigma initiatives to enhance process efficiency and effectiveness.Required QualificationsBachelor's degree in Commerce, Finance, Accounting, Business Administration, or related field.6+ years of experience in Procure to Pay / Accounts Payable operations.Strong understanding of invoice processing, vendor management, payment processing, and reconciliations.Experience working in a Shared Services or Global Business Services environment.Proficiency in ERP systems such as SAP, Oracle, QAD, PeopleSoft, or Dynamics.Strong Microsoft Excel skills including Pivot Tables, VLOOKUP/XLOOKUP, and data analysis.Preferred QualificationsExperience handling global PTP processes across multiple geographies.Knowledge of process automation tools and workflow systems.Exposure to Power BI, Power Automate, or reporting tools.Lean Six Sigma certification is an added advantage.Key CompetenciesStrong communication and stakeholder management skills.Analytical and problem-solving mindset.Attention to detail and high level of accuracy.Ability to prioritize workload and manage multiple tasks.Leadership, coaching, and mentoring capabilities.Customer-focused approach with excellent vendor management skills.Performance MetricsSLA and KPI adherence.Invoice processing accuracy and productivity.Payment timeliness.Vendor query resolution turnaround time.Reduction in aged invoices and reconciliation exceptions.Continuous improvement and automation contributions.Experience: 6-10 Years Designation: Lead Associate - Procure to Pay (PTP) Location: Shared Services / Global Business Services EnvironmentMain RequirementStrong end-to-end PTP knowledge.Experience leading small teams or acting as an SME.Hands-on experience with SAP or equivalent ERP.Excellent stakeholder and vendor management capabilities.

Bachelors Degree