WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Brief Job Description:

To handle Accounts Receivables Global operations

Key Accountabilities:

1) To function as per the Service Level Agreement

2) To achieve all the key Performance Indicators as set by the Team manager.

3) To function as per ISO 9001: 2000 procedures.

4) To be willing to work in all shifts (including nights).

5) Adhere to reasonable operational requests from the management.

6) To attend all meetings and trainings as per requirements.

JOB RESPONSIBILITIES:

1) To adhere the quality & quantity targets set for the team.

2) Working in Accounts Receivable - Order Management

3) Billing

4) Invoicing

5) Customer Master set up

6) Credit Management

7) Cash Application

8) Deduction Management

9) Good Communication skill

PERSON SPECIFICATIONS

ESSENTIAL DESIRABLE

Work Experience (Mention No. of years):

• The candidate should have 2-5 Years of Work Experience in F&A in the area of Accounts Receivables.

• Prior experience in service/ BPO industry

- Has prior customer handling experience. (voice would be an added advantage)

Knowledge/Qualifications/ Competency:

• Commerce Graduate

• Good Communication Skills

• Proficiency in Microsoft Office skill

- Additional Management or finance related course would be an added advantage.

Capabilities:

• Domain expertise (F&A, AR)

• Good communications skills

• Analytical ability

• Detail oriented

• Ability to work efficiently in a fast paced environment.

• Flexibility to work in different shifts Special Role (Customer Specific Requirement)

- Exposure to Accounting in SAP ERP system

1. Candidate should be okay with Australia Shift 3.30 AM - 12:30 PM