Senior Associate - Operations

  • Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Coordinates the follow up of delinquent accounts related to non payment or denied payment by insurance companies and patients or guarantors.Establishes and grows strong and effective working relationships within their teams and other local staff including office management and process partners Adheres to all revenue cycle management policies to ensure compliance throughout the process.Participates in team building activities, huddles, motivating activities that create a positive atmosphere for their team members to work in. This process includes training, guiding and enhancing performance techniques to improve the overall performance of the team.Manages claim processing, inventory, and all other metrics used to ensure processing controls are in place. This will potentially also include posting and auditing of accounts and money.Ensures that accounts are worked timely and the correct disposition is made for all accounts such as rebilling, correcting claims information, obtaining additional information from offices and patients, transferring balances to the patient or guarantor, etc.Identifies and resolves accounts that do not meet our expected payment amounts from insurance companies or patients or guarantors.Responsible for reviewing Insurance Explanation of Benefits, Payment Information college graduate with 2 to 3 years of experience in AR denials for US healthcare

Qualifications

college graduate with 2 to 3 years of experience in AR denials for US healthcare

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