WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption. 

Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

• Work collaboratively with teams to perform due diligence and work across solution design, development, testing phases for digital transformation solution implementation.• Skilled in due diligence exercises and identifying, analyzing, designing, developing, implementing and maintaining automation solutions for Lloyds of London market for a BPO/BPM organization• Create and Drive Process Excellence Transformation Roadmap & Projects• Help Client Organizations realize business objectives by driving Process Improvements, End to End Transformations, Digital, RPA, Analytics and other levers.• Work closely with internal stakeholders and Client contacts to develop, co-create and lead their Transformation journey across multiple accounts.• Coach and Mentor Transformation experts to deliver on contractual and non-contractual Improvement commitments.• Liaise with Technology, Transitions, Capability and other internal functions to provide end-to-end solutions.• Responsible for execution, closure and quantification projects for aligned accounts, in line with Client expectations.• Drive contractual productivity, gap assessment,• Creating various approaches, negotiating and fostering relationships with internal and external partners

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