WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Meet the key performance indicators as set by the Team Lead§ Manage his own deliverables and ensure that all the SLA’s are met§ All activities are performed as per the agreed SOPs§ Maintain and own the exception & productivity tracker§ Ensure that the close activities are performed as per the agreed close calendar§ Effectively review the activities as agreed (checker where applicable)§ Ability to reach out to the client counterpart in case of any query and the activities are due and impacting TAT§ Ability to get into the detail and come up with process improvement ideas to reduce close cycle time and or flatten the close peak effort requirement§ Drive continuous process improvement

Bachelor's