WNS, part of Capgemini,

Is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Title: Assistant Manager

Work Location - Gurgaon

Experience: 5-8 years for A/SA of post-qualification experience in Consumer Healthcare or Pharmaceutical Business Research/KPO

Qualification:

• Respiratory/Pain/Digestive Health/Skin Health: Bachelor's and Master's in Pharmaceuticals with relevant post-qualification experience in the scientific and business research space Oral Health: M.Pharm with oral care/consumer health experience

ROLE OBJECTIVE/PURPOSE

• Gathering scientific and competitive intelligence for consumer healthcare to generate solutions/answers relevant to clients' key intelligent questions.

• Conducting detailed secondary searches for identification, analysis and reporting of project-relevant data to derive meaningful/actionable insights

• Typical projects include market landscape, company profiling, novel product launches, competitor strategy analysis, scientific literature analysis

Execution of short-turnaround and long-term projects

Key Responsibility Indicators

People Related:

• Team work - Collaborate with the team, good interpersonal communication, professional conduct, actively participate in team related activities

Process Related:

• Domain Expertise Demonstrating expertise or quickly gaining knowledge and building expertise in an area of interest

• Efficiency Effective retrieval of information by identifying relevant data sources, formulating efficient search strategies, critically evaluate information and organize data for analysis

• Accuracy Ability to assess validity of sources, accuracy of information gathered, data gaps if any and steps to plug in the data gaps

• Presentation of reports Good scientific writing with well- structured and formatted content, correct usage of English language, usage of right templates and audience-appropriate representations.

Must have:

• Expertise in secondary research with experience in using databases and open sources.

• Clear understanding and exposure to OTC/Consumer/Pharma healthcare space, demonstrate clear acumen in competitive intelligence, scientific and business research

• Proven strengths/clear aptitude in performing literature analysis and deriving competitor insights through clinical trials, pipeline analysis, business and market assessment

• Report writing skills - creating reports that offer contextually relevant insights

• Knowledge on MS Office (esp. PowerPoint and basic Excel) and Internet searching skills are mandatory

• Must exhibit following core behaviors:

• Taking ownership / accountability of the projects assigned

• Flexibility to work on cross-team projects across all domains

• Attention to details

• Clear/concise and effective communication

• Critical thinking

• Self-motivated, able to work autonomously and self-disciplined

Good to have:

• Awareness of market landscape, current developments, leading players, clinical research and products

• Should understand the regulatory climate relevant to OTC/Rx space esp. in US/Europe

Work mode: 2 days WFO and 3 days WFH

Time: General Shift