WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

We are hiring a Front-End Developer with strong skills in JavaScript, HTML, and XML who is interested in building large-scale customer communication solutions. This role offers the chance to work on enterprise platforms and gain expertise in Customer Communication Management (CCM) tools like Scriptura/SmartCOMM.

Key Responsibilities:

• Develop dynamic, data-driven templates using HTML, JavaScript, and XML
• Build personalized, multi-channel customer communications (PDF, email, web)
• Collaborate with business and technical teams to deliver scalable solutions
• Implement data transformations using XML/XPath
• Integrate with backend systems (APIs, CRM, billing systems)
• Troubleshoot and optimize document generation performance
• Ensure adherence to branding, regulatory, and accessibility standards

Required Skills:

• 4–6 years of experience in front-end development
• Strong in JavaScript, HTML/CSS
• Hands-on experience with XML and XPath
• Good problem-solving and debugging skills
• Experience with APIs and version control (Git)

Good to Have:

• Exposure to CCM tools (Scriptura, SmartCOMM, etc.)
• Experience in document generation or related platforms

Career Growth Opportunities:

• Short-term: Hands-on experience in building CCM templates, workflows, and multi-channel communications
• Mid-term: Exposure to enterprise-scale document automation, integration with backend systems, and complex business rules
• Long-term: Potential career paths include CCM Specialist, Solution Architect, Technical Lead, or Enterprise CCM Consultant
• Gain expertise in high-demand CCM domain, enhancing employability and future growth

Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field