Assistant Manager - Operations
- Full-time
Company Description
WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
Job Description
Job DescriptionConverting Requisition to PO (Manual)Invoice processing, (2 way & 3 way matching)Vendor setup / modify existing vendorsPayment Scheduling and monitoringAP Close / Schedule activity HelpdeskT&E AuditsEfficient query management and resolution as defined by the ProcessEscalation to the supervisor for issues that cannot be handled basis materialityPrepare process related reports Prioritization of tasks e.g. escalated query handlingResolve queries having Inter team dependencies e.g. Invoice Status, Payments etc.QualificationsB.Com /M.Com / BBA / MBA Additional information• Oral communication – English as a first language. Able to communicate with all customers and team members in a professional and confident manner • Written communication – able to communicate through email with clear and complete instructions/responses in a timely fashion (see department flextime and WFH policy for email timeliness and expectations) • Willingness to build and maintain cooperative working relationships with community and divisional team members • Proficient in MS Word, Excel and Outlook
Qualifications
Graduate