Lead Associate - Process Training - GGN - (Travel - GDS/ Airlines/ Amadeus/Saber)REF69227D_2025150319

  • Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Travel experience and experience of GDS is a Must.

To Conduct NHT for travel process.

To get the refreshers and floor briefings conducted as and when required

To evaluate and provide feedback to the training manager on amendments to the training material

Managing end to end NHT and OJT for the process

Expert in feedback and coaching

Excellent in communication

Eye for detail

Prepare and send basic Training reports

Qualifications

Graduate with travel experience and GDS experience is a must

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