Job Description - Cloud

•    Should have a good verbal and written communication.
•    Should have good experience on team management.
•    Should have working experience on at least 2 CSP (between Azure, AWS & GCP).
•    Expertise on Virtualization Hypervisors, Google, AWS, Azure cloud.
•    Expertise on premises to cloud management. 
•    Maintaining and updating infrastructure design/build document sets,
•    Should have worked under ITIL Framework.
•    Experience on multiple cloud and on premises technology, good hands-on experience on Windows, Active Directory, networking, security, and troubleshooting
•    Should have good working knowledge of Virtualization Hypervisors. VMware, Hyper-V would be preferred ones.
•    Create infrastructure estimate and cost management. 
•    Should have good grasping power and willingness to learn and acquire knowledge about the technologies they might have not worked upon, however it called for.
•    Should have worked in AWS and azure services such as - VPC, EC2, S3, ELB, Firewall etc
•    Should have worked in AWS and Azure services such as Vnet, VMs, Resource groups, Load balancers, Storage. Etc.
•    Ensure all Service Desk tickets are resolved within WNS agreed SLA.
•    Escalation and troubleshooting of Infrastructure specific incidents from Service Desk & Incident Management.
•    Escalate calls to the next level as & when required to the respective Backend teams and SMEs and follow up to its closure with a complete resolution.
•    Provide accurate shift handovers.
•    Rotational shifts (including night).
•    Coordination with external vendor for the Issue resolution and solution optimization.
•    Work from Office.

Technology Domains to support: 
Must – AWS, AZURE and google cloud management and security, migration, access management, manage high availability, DR strategy, cost saving. 
Advantage – cost management, Audit management, documentation, and automation. 

• Automate the mundane tasks.

Linux management support:

• Troubleshooting, Vulnerability and OS hardening expertise for multi linux flavor
• Patch and OS upgradation and management for Linux.
• Disk and User management along with ability to resolve complicated disk related issues.
• Network management for all Linux Flavors across platform Cloud and On premises.

Technology Domains to support: 
Must – AWS, AZURE and google cloud management and security, migration, access management, manage high availability, DR strategy, cost saving. 
Advantage – cost management, Audit management, documentation, and automation. 

Exp : Overall Exp of 5+ yrs, relevant exp on cloud for atleast 3 Yrs.
Qualification : Graduate in any stream preferably engineering.

• 100% Work from Office (24 X7)
• Rotational shifts ( incudling night shift)
• Current office location is Vikhroli however team will move to Thane (GB) sometime in  post ’Apr’25