WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Assistant Manager – Customer Experience and MISCustomer ExperienceManage client visits end to end –Coordinate with internal teams e.g., Facilities, Security, Traveldesk, Transport etc. to arrange end to end logistics for all client (e.g., assist with visa, hotel reservations, airport/ground transfers, meals arrangement etc.)Drafting of client visit agenda by working closely with leadership teamWork with internal teams for meeting rooms reservation, organizing staff engagement events etc.MISCollating, preparing and uploading of monthly incentives of ~250 FTEs and ensure it is within bell curve and budgetReconciliation of headcount by ensuring correct tagging of FTEs in Payroll systemOnboarding and off-boarding of staffMaintain machine inventory SkillsExcellent in MS Office suiteExperience5-7 years of experienceQualificationGraduate

Bcom, MCOM, MBA