WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

 To effectively utilize the resources to meet customer expectations Demonstrate sound knowledge of insurance value chain Achieve SLAs by managing operations in the Insurance vertical. Demonstrate experience as a leader, with the ability to coach and develop a high performing team, aligned to customer and business goals Manage and develop innovative and pragmatic solutions with the potential to accomplish organisational objectives and elevate the customer service experience Ability to develop and drive strategy with requisite planning and detail to achieve success Ability to develop and maintain strong working relationships with clients, team members, peers and support functions Demonstrate initiative in all customer interactions, both internal and external, to exceed expectationsInsurance experience is mandatory (Life & Pensions)CII certification preferredShould be Assistant Manager on role for two yeras

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