WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Band B-  Lead Developer

As a Lead Developer, you will spearhead initiatives to optimize and expand our use of the
Appian platform across various business functions, this leadership role demands a deep
understanding of Appian’s platform capabilities, strategic vision, and the ability to translate
complex business requirements into efficient technical solutions. You will lead a team of
developers and collaborate closely with business stakeholders to drive innovation and
operational excellence.

Role and Responsibilities:
The Roles & Responsibilities of a Lead Developer include:
● Build and oversee the design, development, and implementation of projects in Appian
● Requirement gathering and analysis.
● Build robust Integrations with other peripheral systems, middleware, application.
● Build and Design Data Models.
● Defining architectural & development standards for the project in adherence to
Appian and WNS-Vuram best practices.
● Performing frequent code reviews & ensuring quality of the overall delivery.
● Conduct sophisticated troubleshooting and problem-solving across the Appian
platform.
● Direct and mentor a team of Appian developers and analysts, fostering a culture of
continuous improvement and professional growth.
● Manage key stakeholder relationships, translating complex business needs into
technical specifications and ensuring alignment with business objectives.
● Drive innovation in Appian, leveraging new technologies and methodologies to enhance
service delivery.
● Hands-on on Appian key capabilities like process modelling, user interface,
expressions, plugin analysis, sites, embedded Appian, portals, records (data fabric),
SSO/LADP, Admin Console, Logs etc.
● Proficient on database concepts like stored procedures, views, materialized views,
triggers, explain statement etc.
● Estimate projects based on high level requirements / RFP
● Build applications with performance optimization guidelines, especially for high
volume / usage applications.
● Build demos, PoCs, PoVs for customer stakeholders and internal team on need basis
● Build high-level technical specifications for the solutions.
● Manage Appian upgrade process, ensuring compatibility and minimal disruption
● Lead User Acceptance Testing with business users, BA
● Ability to perform Application deployments
● Oversee infrastructure set up in case of On-Premises projects.
● Working with the on-shore or off-shore team during the development phase
● Working knowledge of Networks and OS platforms (Windows, Linux).
● Knowledge of agile development methodologies.
● Running all major sprint ceremonies.

Minimum Requirements:
● Degree in Computer Science, MIS, IT, or other related fields.
● 6+ Years of Total experience
● 4-5 years of experience in the development of enterprise-level web applications using
Appian.
● At least 1-2 years of experience in leading a team of developers.
● Experience in developing on J2EE platforms, .Net platforms, RDBMS platforms (Oracle,
MySQL, SQL Server)
● Good logical and analytical reasoning ability.
● Good team player.
● Fluent English communication and social skills to interact with a global customer base.
● Flexibility to travel.
Preferred Competency Requirements:
● Knowledge of GenAI, AI, RPA, IDP, DevOps, Process Mining tools and technologies will
be an added advantage.
● Working knowledge of Networks and OS platforms (Windows, Linux).
● Knowledge of agile development methodologies.
● Appian Senior/Lead Developer Certification.
● Strong leadership skills with the ability to lead by example in developing solutions and
managing teams.

Band C : Technical Architect & Sr. Technical Architect

Experience Level: 10 to 20 years
Appian Architect - Job Description:
The Appian Architect is responsible for leading the design and implementation of
enterprise-wide Appian solutions. This role requires a deep understanding of the Appian
platform, including its core capabilities, data fabric, Appian AI, RPA etc. The architect will
work closely with key business stakeholders, IT teams, and Appian developers to ensure
that the Appian implementations align with business goals and IT standards, enhancing
operational efficiencies and delivering exceptional value.

Roles and Responsibilities:
• Strategic Planning and Consultation:
o Serve as the primary Appian strategy advisor to business and IT leadership.
o Assess business requirements and translate them into effective Appian
solutions.
o Lead architectural discussions, influencing decisions regarding Appian
implementations.
o Evangelize the usage of reusable frameworks and artifacts, create
knowledge/certification artifacts and evaluation criteria guide.
• Design and Implementation:
o Design scalable and sustainable Appian architectures, including integration
with other enterprise systems.
o Oversee the development and customization of Appian applications using
Appian designer and other development tools.
o Experience of performance compliant design, sustainable and solution
architecture.
o Leverage modern technologies such as cloud capabilities from various
platforms to build efficient solutions
o Implements features using native Appian’s out of the box capabilities and
plugins, third party components.
• Governance and Best Practices:
o Develop and enforce Appian best practices and governance frameworks.
o Ensure solutions are built for performance, reliability, and scalability.
o Manage the Appian platform upgrade process, ensuring compatibility and
minimal disruption.
• Collaboration and Leadership:
o Lead cross-functional teams in the design, development, and deployment of
Appian solutions.
o Facilitate collaboration between stakeholders, developers, and IT operations
teams.
o Mentor and develop team members, enhancing their Appian capabilities.
• Continuous Improvement:
o Stay abreast of Appian product updates, industry trends, and emerging
technologies.
o Recommend and implement improvements to existing Appian solutions.
o Drive innovation by exploring new Appian modules and capabilities like
Appian AI (Email Classification, Document Classification and Extraction,
Prompt Builder), GenAI Capabilities via Plugins.

Skills and Qualifications:
• Technical Expertise:
o Extensive experience with Appian’s core platform and development tools.
o Proficiency in integration technologies (REST, SOAP, JWT).
o Knowledge on Cloud platforms like AWS, Azure services and integrations is
an added advantage.
o Proven experience with key technologies relevent to the Appian.
o integration solution including: SSO, SAML, SSL, LDAP, JDBC, ODBC, REST etc.
o Excellent knowledge of Enterprise Security and Architecture, middleware
and discovery technologies, database design schemas and data modeling.
o Excellent problem-solving and decision-making skills.
o Excellent communication and stakeholder management skills.
• Architectural Acumen:
o Strong ability to design scalable, high-performing Appian architectures.
o Experience with Appian application customization and configuration.
• Experience & Educational Background:
o A bachelor's or master's degree in computer science, Information
Technology, or related field.
o Required certifications: Appian Senior or Lead Developer Certification.
o At least 5+ years of experience in designing, developing and architecting via
Appian platform. Must have played architect role in end-to-end execution of
3-4 Appian projects.
o Exposure to scalable design patterns using Java, J2EE, Micro services-based
architecture.
• Other Preferred Skills
o Previous leadership role in an IT focused consulting services company
o Project Management experience
o Strong understanding of User Experience (UX) concepts as it relates to
applications.
o Certified in agile framework and associated scrum methodology.
o Low Code / No Code Development experience in other technologies like,
Mendix, Out Systems etc.

Any graduate

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