Senior Group Manager - Operations - REF31893G_202424218 - BFS

  • Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

JOB CONTEXT/DIMENSIONS

The Specialist – AML, Transaction Monitoring must be able to build and maintain productive business relationships with business stakeholders across the different lines of business and the ability to work cross-functionally across the different lines of business to effectively deliver the role purpose.

TASKS :

  • Assist in the implementation and monitoring of the framework and plan for AML to properly address the Compliance needs and requirements in line with laws, rules and regulations that best meets the needs of Client TM Policy and Procedures.
  • As a First line of defense, assist other business stakeholders to identify and analyze business risks.
  • Maintain and build effective relationships with the related divisions so that effective escalation of issues is achieved, and risk managed.
  • Maintain adequate record-keeping /MI and evidence pertaining to AML, etc.
  • Keep abreast of related rules, regulations and best practices pertaining to AML, assess its impact on organization and update the Transaction Monitoring team accordingly.
  • Work with onshore team and internal managers to maintain policies and procedures.
  • Monitor the performance of the AML Compliance program on a continuous basis taking appropriate steps to improve its effectiveness.
  • Execute other duties as directed by the Corporate VP – AML Transaction Monitoring
  • Oversight of Transaction Monitoring, screening of name screening and payment screening teams
  • Manage TAT and Accuracy SLAs agreed with the clients
  • Create multiple backups within the team and ensure proper cross trained resources are available all the team to manage attrition / spike in volumes
  • Raise red flags for compliance / sanction related issue immediately as per the requirement
  • Adhere to the corrective plans or improvement plans suggested by the clients

JOB KNOWLEDGE, SKILLS & EXPERIENCE

  • Bachelor’s Degree or Higher in Management, Banking or Finance, preferably with certification in compliance, AML, risk management or internal audit.
  • At least 15 years of banking experience preferably 10+ years in Transaction Monitoring
  • CAMS Certification is mandatory 
  • Should have good understanding of UAE regional AML/Sanctions laws, emerging Financial Crime Trends. Middle East experience preferred.
  • Excellent Knowledge of the AML/CTF applied on different business banking functions.
  • Strong interpersonal, people management and facilitation skills
  • Team player, able to meet tight deadlines and manage challenging workload.
  • Preferable bilingual, Fluent in English and Arabic with strong written and verbal skills
  • Focused on driving tasks to completion with pace, whilst retaining a high level of attention to detail and accuracy

Qualifications

Graduation

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