Associate - Operations

  • Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

1. Review the events video clips2. Mark the driver behavior as per the event following as defined in the BD3. Self-learning skills4. Capture the loaded driver Log as per instructions5. Deliver the goals and targets as per defined KPI’s6. Follow the company policies and procedures under the guidelines aligned by supervisor and manager1. Ability to read Hand writing of American English2. Basic computer Knowledge required3. Ability of self-learning on live job4. Eye for Detail Willingness to work in Night Shifts or odd shifts/ weekends and under high stress and pressure. Might be Rotation shifts or continuous month on month night shift or might be discontinuous night shift.5. Display high levels of accountability and responsibility.6. Open to feedback and willingness to learn7. Work well with others, do what is needed to achieve a common goal.8. Internal focus, desire and self drive to succeed or learn from past mistakes & improveEnglish DomesticAverage communication skills

Qualifications

Graduate/Undergraduate

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