WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Role and Responsibilities:

• Transition Planning:
  • Develop and implement detailed transition plans to ensure a smooth and successful transition.
  • Identify and analyze the impact of changes on various aspects of the organization.
• Stakeholder Management:
  • Engage with key stakeholders, including executives, employees, and external partners.
  • Communicate effectively to manage expectations and address concerns.
• Project Management:
  • Utilize project management methodologies to plan and execute transition projects.
  • Monitor project progress, identify issues, and implement corrective actions.
• Risk Management:
  • Identify potential risks associated with the transition and develop mitigation strategies.
  • Proactively address issues to minimize disruption during the transition.
• Training and Development:
  • Coordinate training programs to ensure that employees are equipped to handle changes.
  • Provide support and resources to help employees adapt to new processes or technologies.
• Documentation:
  • Create and maintain documentation related to the transition process, including standard operating procedures and guidelines.

Skill Set:

• Project Management Skills: Ability to plan, execute, and monitor projects effectively.
• Communication Skills: Strong verbal and written communication skills to convey complex information to diverse audiences.
• Stakeholder Management: Build and maintain relationships with stakeholders at various levels.
• Problem-Solving: Strong analytical and problem-solving skills to address challenges that may arise during the transition.
• Adaptability: Flexibility to adapt to changing circumstances and adjust plans as needed.
• Leadership: Ability to lead and motivate teams, especially during periods of uncertainty and change.
• Organizational Skills: Efficient organization and prioritization of tasks to meet deadlines and project milestones.

Any Graduate