WNS (Holdings) Limited (NYSE: WNS) is a leading Business Process Management (BPM) company with a global presence spanning 13 countries. Recognized for its deep industry expertise, data-to-insights prowess and ability to drive digital innovation for more than 400 clients across 10+ industries, WNS is a front-runner in the BPM industry.

Focused on the Shipping and Logistics market, WNS distinguishes itself as one of the few providers offering custom BPM solutions for this industry. Our expertise covers several shipping and logistics sub-sectors, including global air express and courier services, ocean shipping, trucking, third-party logistics, fourth-party logistics services, rail, and transportation safety and compliance.

Annually managing over 220 million shipments, WNS has achieved substantial cost savings to the tune of USD 75 million and deployed over 365 intelligent bots across client processes.

We offer comprehensive solutions that cover the entire shipment life cycle, including booking, documentation, core operations support, finance and accounting, tailored customer experience services, digital technology, and data and analytics.

Leveraging cutting-edge digital capabilities like smart analytics, Artificial Intelligence and intelligent automation, we optimize costs, provide real-time shipment visibility, ensure accurate billing and invoicing, and deliver on-time shipments globally. Our custom-built intelligent automation platform, WNS Malkom, has won the Customer Service (Gold) at the Stevie Awards for Sales and Customer Service 2023.

For more information on how we are transforming shipping and logistics businesses, read here.

ROLE TITLE/ DESIGNATION

Designation: Senior Vice President – Sales

Role: Vertical Sales Leader

Reporting to: Chief Growth Officer

Location: North America

Role Span: Individual Contributor

Positioning: Senior Leadership

Role Band: D                                                                 

ROLE OVERVIEW: SNAPSHOT

A key member of the BU Leadership Team who will influence and deliver tactical and strategic initiatives that will drive toward achieving the medium to long term objectives of the BU (Business Unit). This role will report into the Chief Growth Officer with a dotted line to the Business Unit Head. You will be part of highly motivated, driven, and high performing sales team.

The ideal candidate will have domain understanding and expertise of Trucking & Railroad, Ocean, Air Express business. He/ She will have strong cross-functional experience in driving business transformation, business growth and business development within these industries. Should be able to drive new business sales for WNS by demonstrating the ability to source, qualify, strategize, pitch and close large/complex multi tower BPM deals.

What makes you a great fit

• Overall Experience 20 years +, at least 10 + years of sales leadership experience in BPM industry.
• Strong domain understanding of Transportation Management, Fleet Management, LTL, Logistics, Container shipping, Freight Forwarding. Must understand Operations and cost structure of industry  
• Experience in selling large complex multi tower BPM services to the Shipping & Logistics market.
• Bachelor's degree with working experience at the senior executive level within the Shipping & Logistics industry. Should have managed direct revenue targets of 50 Mn $ + with direct client interface / CXO connects.
• Strong connections with influencers/key decision makers across these industry
• Experience in setting up / market making / build of business would be a bonus.
• Commercial acumen and professional rigor around important details such as reviewing contract terms and conditions
• Proven ability to work well in a matrixed environment, across multiple stakeholder groups, and influence all levels within an organization to get things done.
• Demonstrated ability to lead teams through the type of ambiguity and fluidity that can come with a business that is being transformed for growth.
• Excellent written, verbal, interpersonal and public presentation skills.
• A desire to win, allied to strong ethical values and professional integrity.
• Ability to travel (approximately 70%)
• This is a U.S.-based position; applicants must be fully authorized to work in the U.S. 

Bachelors

What will you do

• Develop, manage, and create strong relationship between the organization and customers by establishing and cultivating relationships with key individuals at target companies, at C-levels
• Actively engage with industry analysts, influencers, and business executives to articulate the attributes of our solutions and offering as well as understand the industry environment into which they are being offered
• Drive business development within the region and monitor and track opportunities across America’s
• Presents to customers a compelling demonstration of the Services/Solutions provided by WNS
• Lead the sales process to a close by demonstrating WNS superior value proposition
• Negotiates the Sale: Facilitates successful outcomes to optimize profits
• Forecasts Sales: Provides consistent and accurate forward-looking information through pipeline analysis
• Plans Sales Strategy: Plans and executes sales strategy with purposeful action to complete the sale
• Optimizes Internal Resources: Gathers internal support to pursue an account
• Prioritizes selling activities and follows through in a timely fashion
• Maintains a strong knowledge of WNS services through a commitment to ongoing training
• Direct the identification and pursuit of new business opportunities for all, or a major portion, of the organization