Senior Associate - Operations

  • Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

'Minimum qualification - University (Bachelor’s) degree in accounting/commerce / M.COMSound Accounting Knowledge Up to 1 year work experienceShould be flexible for all shiftsGood CommunicationEfficient query management and resolution as defined by the ProcessEscalation to the supervisor for issues that cannot be handled basis materialityPrepare process related reports Prioritization of tasks e.g. escalated query handlingResolve queries having Inter team dependencies e.g. Invoice Status, Payments etc.Prioritization of tasks e.g. High $ value billing Accurately update daily count sheetFlexibility to work in different shifts'

Qualifications

BCOM/Mcom/MBA

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