Associate - Operations

  • Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

Job Description

Min 6 to12 months of US Healthcare experience in back officeCash Posting experience preferredUS shift timings. Permanent WFOUnderstanding of cash posting tasks and activities to include Zero Pay and Denial Posting, Reviewing, translating, and posting Claims Adjustment Reason Codes (CARC) and Remittance Advice Remark Codes (RARC) of non electronic Zero Pays, Denials and correspondence from all insurance carriers to patient claims with a high level of accuracyNon VoiceComplete the assigned task as per the business requirementTyping Speed 30WPM, Accuracy 95 percent and aboveShould follow the instructions as mentioned in the Process ManualGood Knowledge of CARC/RARC codesPosting remittance with zero cash value due to insurance carrier offset/takebackGood to have knowledge on correct posting and reconciliation of the posted amount/batchDeliver the goal and targets as per defined KPIFollow the company policies and procedures under the guidelines aligned by supervisor and managerExhibit high ethical and moral standards towards colleagues and organization


Graduate with 6 months to 1 year of work experience in US Healthcare

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