SVP - Sales

  • Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS NA - Strategically located to meet the onshore delivery requirement of our US clients and for favorable business environment, stable job market and supportive local government. World-class communication network and large power grids support the needs of 24/7 operation. WNS Manages high end businesses, providing strategic solutions and supporting transformational process.Why Join Us?Experience the culture of outperformance, engagement, celebration and enjoy wide variety of best benefits like 401K, Health, Dental, Vision, PTOs etcAt WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.

Job Description

WNS Triange ( Formerly Research & Analytics)

The Research & Analytics (R&A) journey for WNS began in 2003. The initial years saw strong organic growth in the areas of customer and marketing analytics and research and subsequently diversified in more industry specific specialisms such as actuarial, claims, risk and loyalty analytics. These served as a platform for its growth which got further bolstered by investments in multiple acquisitions and continuous capability developments in line with market trends. Today WNS is recognized as a major research & analytics service provider in the industry.

Our R&A business unit is currently a 3,000+ strong team comprising of consultants, data scientists, data engineers, visualization experts, researchers as well as experienced industry practitioners servicing 100+ clients.   We offer end to end Unified analytics offerings from data to insights including data engineering, visualization and cloud-based services. We enable Process-embedded analytics solutions to drive digital transformation goals for our clients. We leverage our scalable AI/ML based cognitive products and platforms to deliver non-linear benefits. Our wide repertoire of industry and domain specific bespoke analytics solutions help achieve clients’ business goals.

We provide consulting services to our clients to help them tap into their data assets and enable business decision making. Our products and services have delivered phenomenal business outcomes to clients across all verticals.

We continuously develop innovative solutions through our Analytics Innovation Center to address critical business problems for clients. We are aggressively building out our technology-enabled advanced analytics capabilities such as machine learning, cognitive, and artificial intelligence. We have a dedicated products team that works on developing new, cutting edge products, relevant to our client needs. We currently have 20+ productized solutions with multiple developments in the pipeline. In the recent past, we have won more than 20 awards in various international forums in recognition of our quality of products, innovation and service delivery.

We are also developing a steady stream of future-ready next gen analytics talent through multiple avenues including partnerships with educational institutes such as Wharton, NIIT, ISME etc.

We are leveraging partnerships with niche vendors and cloud service providers to experiment with new product and service lines in a cost-effective manner helping to develop new business models and offer newer solutions to clients.

Some of our leading clients include:

Leading global multi-category CPG company

World’s largest multinational hotel chain

Leading global beverage brand

Top 2 global food major

Top 3 diversified technology major

Top 3 global media & entertainment company

Leading global customer insights company

Top 10 North American retail bank

Top 20 Global Pharmaceutical Major

Top 3 global airline

Top 3 global travel agency

Leading European retail chain

Global multi-line insurance company                      

Global P&C insurance and reinsurance company

US headquartered life insurance Company            

Global P&C insurance company

US headquartered life insurance and Financial Services Company

 

Our vision is to be the best analytics service provider in the market, delivering business outcome to our clients. We are looking for leaders who can combine consulting experience with analytics and data science to deliver growth by winning new business.

Job Description

Role: HSL – Analytics (Retail, CPG )

Title: Senior Vice President – CPG Analytics

The candidate will be a member of  WNS Triange leadership team and report into the R&A Business Unit Head with a dotted line reporting into Regional  Triange Sales Head

Job Requirements:

  • Individual will have overall responsibility of delivering recognized annual revenues by generating leads, assessing opportunities at these prospects, creating pilots or diagnostics and closing contracts.
  • Building analytics growth strategy for the Retail, CPG and Insurance verticals in geography (for e.g. US) and running the growth process accordingly.
  • Be responsible for growing the Retail, CPG and Insurance business by winning new deals and achieve yearly growth targets
  • Be responsible for developing, managing, and creating the relationship between the organization and customers by establishing and cultivating relationships with key individuals at target companies, at C-levels
  • Target specific corporate customers, provide leadership to sales organization in developing strategic account level business relationships, and helps develop and execute corporate client level marketing and selling strategies
  • Demonstrate creativity and innovation in cross-functional selling with expertise to consultatively sell analytics and showcase business outcomes to clients
  • Refining client segments with in the Retail, CPG and Insurance verticals
  • Develop and coordinate sales selling cycle and methodology with all internal functions like marketing, delivery teams, finance, legal, etc.
  • Developing new accounts and opening avenues for new opportunities using personal rolodex, WNS lead generation engines (website, lead generation unit), direct mailers, etc.
  • Sensitizing the management on the latest trends in analytics and ideating on developing new businesses, products or service lines
  • Leading responses to RFIs, RFPs, RFQs for clients
  • Conducting diagnostics and opportunity assessment studies along with experts
  • Managing clients visits and accompanying them to offshore/ near shore delivery centers as and when required
  • Analyzing and evaluating the effectiveness of sales, methods, sales costs and results
  • Develop, manage and syndicate sales budgets
  • Managing ongoing client relationships through steering committee reviews, etc.
  • Ensure seamless transition of sold accounts to program management team.
  • Operate as a practice leader providing thought leadership for the industries under coverage
  • Help clients transition from a business problem to an analytical problem and help provide leadership to Proof of Value, Proof of Concepts, and Pilot project delivery
  • Help clients understand the value of analytics and provide consulting and transformation advise for them to embark on their analytical journey or help provide services if the clients are already on that journey
  • On a case to case basis, help manage a portfolio of accounts, in terms of relationships, client coverage and help grow those accounts.

 

Qualifications

Bachelor's degree

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