Lead Associate - Operations

  • Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

Job Description

The Operations Specialist position offers exposure to multiple functions within investment operations providing middle and back-office support for our clients. The Operations Specialist role is primarily responsible for transaction processing, new account onboarding, reconciliation, and providing exceptional client service. Responsibilities:• Establish new accounts and process account maintenance items • Execute daily control tasks • Validate New Accounts, Account Maintenance Transactions and Cash Flows to ensure accuracy.• Identify and resolve issues with custodians, banks, and brokers relating to Account Onboarding, Offboarding and Maintenance• Respond to various requests from intermediaries in a timely and professional manner • Participate in department projects as needed

Qualifications

• Bachelor’s degree in business, finance, or related field preferred • 0-5 years’ experience in a related capacity• Exceptional organizational skills, ability to prioritize, and manage multiple tasks while maintaining a high level of quality • Strong verbal and written communication skills required • Strong problem solving skills and attention to detail • Team player with a positive attitude who can effectively train and supervise others• Self-starter attitude • Ability to adapt to change in a dynamic environment• Excellent computer skills, specifically with Microsoft Office products with an ability to quickly learn new software applications, specifically proprietary systems• Hustle, required

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