Lead Associate - Transactional Quality

  • Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

Job Description

1. Need to analyze issue and put the action plan to eliminate/reduce issue. 2) Perform audit as per the defined procedure and report out the result with findings. 2. Should achieve the expected KPIs and exceed the same.

Qualifications

1.Should be able to comprehend the information from the given documents.2. Should have basic MS-Office skills. 3. Good analysis skill 5. Basic knowledge of 7 quality tools 4. Basic Shipping Domain knowledge is preferred5.Good Communication skills (Written communication)

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