WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS Philippines - Established in 2008, WNS Philippines has been delivering the full spectrum of BPM services – in customer interaction services, finance and accounting, research and analytics, technology solutions and industry-specific businesses for more than 10 years. With more than 8,000 employees spread across 11 sites located in 4 key cities, Quezon City, Pasig City, Muntinlupa City, and Iloilo City – WNS is one of the fastest growing centers in the country.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Role requirement for SGM:Minimum Academic Qualification (Degree): College GraduateMinimum work Experience (in months or years):Minimum 2-year Call Center/BPO experience is preferredMinimum 1-year Healthcare experience, Medical Claims is a plusMinimum 1-year Supervisory experienceSystem working knowledge is required; computer experience is desirable.Proficiency in MS Office with strong Excel and PowerPoint skillsCan demonstrate leadership and facilitation skills.Can establish knowledge and experience in using critical thinking skills.Self-starter who works independently. Knowledge, Skills, and Attributes Required:Outstanding organizational and time management skillsAbility to multi-task and prioritize the daily workloadExcellent verbal and written communication skillsAbility to work under pressureAccuracy and attention to detailAbility to work with clientsCalm and professional mannerability to act on one's own initiativeTact and discretion for dealing with confidential informationAbility to work easily and effectively with a wide range of people

College Graduate with Strong BPO Managerial Background