WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. WNS Costa Rica - Launched in 2009, the WNS Costa Rica delivery center is fully functional and scalable, We are spread across more than nine countries across North America, South America, and Europe serving various industries like Retail and Consumer Packaged Goods, and Insurance with Strong socio-political factors such as political and economic stability, highest literacy rate in the region and a sizeable young and educated population having a strong multi-lingual population with English, French, Portuguese, Spanish, etc.Why Join Us?At WNS, our mission is to enable clients to outperform with our passion for service and innovation. At the heart of each client engagement is our pursuit to understand our client’s business, and create impactful solutions that can drive agility and excellence into their business processes. Our promise of outperformance stems from our deep domain expertise, partnership approach and a global delivery network.Our mission as an organization is guided by our CIRCLE of values: Client First, Integrity, Respect, Collaboration, Learning, Excellence.We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core.

The Procurement Analyst or Sr. Analyst will be part of a client procurement service delivery team, driving the operational procurement process (from PR to PO) in accordance with client specific operating guidelines. Specific requirements may include validation of the PR fields, assisting stakeholders in generating the PR, validation of contracts, invoice reconciliation, SOW drafting, vendor selection, etc.Key Responsibilities / Job DutiesProcurement Operation Execution:Review PR data, validate and correct as and when required.Respond to general enquiries from end users and assist in PR creation.Update regularly on delayed/aged PRsConduct Root Cause analysis for delayed PRs. Reduce PR to PO cycle time. Drive 100% accuracy in the entire processDraft SOW based on end user requirements, if requiredEnsure completeness of all contracts. Upload contracts and cover sheets in the central contracts management tool. Engage with stakeholders to drive the contract completion process.Track delivery of products with the vendorsAdditional ResponsibilitiesEvaluate sourcing opportunities to drive cost reduction.Assist in vendor selectionProcurement Analysts may also support the delivery of other Denali’s procurement and sourcing services including: spend analysis, supplier performance management, and contract administration

QualificationsBachelor’s DegreeA minimum of 1-3 years of work experience in operational, procurement, sourcing or service desk managementAdditional informationKnowledge, Skills and AbilitiesProcurement Functional/Technical SkillsGeneral knowledge and understanding of sourcing/procurement fundamentalsWorking experience with at least one eProcurement tool (e.g., Ariba, SAP, Oracle, etc.)Client Services Capabilities:Strong customer service orientationAbility to learn client specific processes, terminology, systems and unique requirements by various business groupsBusiness Fundamentals:Excellent written and verbal communication skills (internally, with client stakeholders, and the supplier community)Ability to summarize informationAbility to follow a process based on documented guidelinesStrong team playerProficiency in MS communication tools: MS Word, Outlook, Live Meeting