Work Location: Bangalore

Position: Consultant – Digital Transformation

Vertical : Banking & Financial Services - Capital Markets /Preferably Investment Banking Background.

Key Responsibilities :

• Process and Technology Consulting for BFS & Capital Market clients to transform their current operations using key technology levers like RPA , BPM, Analytics , Artificial Intelligence and ML and custom solutions.
• Work with Operations teams to identify reengineering opportunities upstream and downstream to streamline processes end to end by applying a structured, fact based, and disciplined methodology to influence Business Outcomes of BFS & Capital Market clients.
• Create and embed a continuous improvement framework focused on performance by diagnosing process improvement opportunities through research & analysis of data including customer journey mapping and business process mapping.
• Experience in front-line business consulting, presales support, crafting solutions, responding to RFXs and delivering presentations to management teams as part of service provider organizations.
• Advocate for new ideas and process improvements to close gaps, reduce manual efforts, and enhance the customer experience.
• Interact with clients, perform data analysis, assess processes and systems, and make recommendations on client initiatives.
• Build and manage project plans, create and run project portfolio management efforts, and work to become a trusted advisor to senior-level client staff.
• Work cross functionally with sales, transition, operations, service and back office functions to improve processes throughout the business.
• Inform, influence, negotiate & persuade internal/external stakeholders in relation to digital transformation initiatives.

 Desired Skills and Work Experience :

• 8 to 12 years of overall work experience with 4/5 years of experience in a corporate role delivering strategy and operations projects for BFS – Capital Market clients with an emphasis in business transformation at the intersection of new operating models and new digital technologies.
• Expert at Lean/Sigma, Process reengineering and Customer Journey mapping in BFS - Capital Market Area.
• Green Belt Certified Preferred.
• Well versed with newer solutions like RPA, BPM, Analytics, Artificial Intelligence, Chatbots, Blockchain etc.
• Proficient in MS-Excel (VBA), PowerPoint and Data Visualization Tools such as Tableau, Power BI etc.
• Excellent program management skills including developing project plans, resourcing and budgeting projects, and managing a disciplined execution methodology with both internal (direct) and external (indirect) team members.
• Ability to analyze financial and operational data and synthesize findings in common business language.
• Good Domain understanding is desirable.
• Ability to work with leaders in a matrix organization.
• Excellent business writing, communication and presentation skills.
• Superior organization skills with the ability and desire to balance multiple projects of varying complexity at the same time.

• Any Graduate /PG/MBA.

• Role : - IC / Client Facing.
• Shifts : - 12:00 PM to 12:00 AM – Shift Bracket  - Monday to Friday
• Certification : -  Lean Six Sigma – Mandatory / Green Belt Certified – Preferred
• Hybrid : - 3 Days in a Week, Working from Office