WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

This job is for a Market Research Data Analytics services for multiple clients in a shared services role. The job involves research and developing insight reports as well as providing advisory to CXO level positions to help them in strategic planning for their business

Designation:

Assistant Manager: Individual contributor role (Designation depends upon skill and experience fit)

Working closely with CXO level externally and with the project lead/ manager internally to deliver various standard as well as custom market research analytic projects

Min Requirements:

• B. Stat/M.Stat/ BSc. Or MSc. Math’s/ Bachelor’s or Master’s in Economics/ B.Tech /BE / MBA with 3-5 years of experience in data analytics crunching market research data to provide insights with good knowledge of statistical techniques
• Strong understanding of market research concepts as well as techniques (preferably in healthcare or consumer goods category) and excellent understanding of business management concepts
• High level of proficiency in Advanced MS Excel (Macros and VBA preferable)  and PowerPoint
• Exposure to big data analytics and tools such as PowerBI, R, SPSS, SAS, Python, SQL/MySQL is an added plus but not mandatory
• Any experience managing/coaching team responsible for delivering on quantitative analysis of market research data is preferable but not desirable for the position.

Roles and responsibilities:

• Delivering analytic projects by analysing various market research surveys conducted by the client, developing reporting tools as well as conduct statistical analysis on the market research data

·         Work with the project lead to develop analytical frameworks to draw insights from the market research data/ surveys of sample size 1k-20K+

·         Developing client ready and error free MS Excel as well as MS PPT reports generating insights to be used by stakeholders client organization

·         Strong s

• Provide insights  in the context of the business strategy and product portfolio and be able to present it to CXO level clients
• Able to manage the projects  end to end with limited help from project lead
• Develop and adopt processes to deliver projects efficiently
• Continuously learn quantitative market research methodologies and also share with the team to enhance the value chain of services

Key Competencies

·         High Proficiency of Advanced Excel (exposure to macros and VBA will be an added plus)

·         Strong knowledge of market research data analysis techniques

·         Good exposure to statistical analysis such as Hypotheses Testing (T test, Z test), ANOVA, Chi-Square test, Cluster Analysis, Segmentation, Correlation and Regression Analysis etc.

·         Exposure to survey programming on platforms such as ConfirmIT, Decipher, Qualtrics etc. will be an added advantage

·         Exposure to big data analytics and tools such as PowerBI, R, SPSS, SAS, Python, SQL/MySQL is an added plus but not mandatory

General Behavioral Traits

·         Excellent written and oral communication

·         High level of Energy and self-starter

·         Independent yet a team player

·         Strong analytical skills

·         Demonstrated problem solving ability

·         Global mindset and ability to quickly adapt to complex and dynamic environment

·          

Travel Required: Occasionally (both Domestic and International)

• B. Stat/M.Stat/ BSc. Or MSc. Math’s/ Bachelor’s or Master’s in Economics/ B.Tech /BE / MBA with 2-5 years of experience in data analytics crunching market research data to provide insights with good knowledge of statistical techniques
• Strong understanding of market research concepts as well as techniques (preferably in healthcare or consumer goods category) and excellent understanding of business management concepts
• High level of proficiency in Advanced MS Excel (Macros and VBA preferable)  and PowerPoint
• Exposure to big data analytics and tools such as PowerBI, R, SPSS, SAS, Python, SQL/MySQL is an added plus but not mandatory
• Any experience managing/coaching team responsible for delivering on quantitative analysis of market research data is preferable but not desirable for the position.

Pharmacy/Science background preferred, but open to other graduates with market research analystics experience from consumer and medical device industry