WNS Denali is a procurement-focused, technology-agnostic managed services provider that enables organizations to win at procurement: influence more spend through Category Management and transition to a New Procurement Operating Model. We support Global 1000 companies by offering an array of best-in-class procurement solutions, including Category Management, Strategic Sourcing and Category Management, Contract and Supplier Management, Tactical and Transactional Procurement, and Accounts Payable. We bring deep Category expertise extending across various direct and indirect spend categories.

Our efforts to integrate human capital strategy into the overall growth strategy have been acknowledged on several leading platforms. We were recently recognized in the AON Best Employer 2017 rankings, a feat that we have achieved for the second consecutive year. The WNS-Denali office in Pittsburgh was named “Best Place to Work” in 2016, 2017 and 2020.

WNS Denali provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Group Manager - Procurement Data Engineering/Analytics will be part of a client procurement service delivery team, creating and maintaining operational reports and dashboards (for measuring and tracking volumes, cycle times, KPIs, and SLAs) in accordance with client-specific operating guidelines. The analyst will be working with cross-functional, business stakeholders to gather specific requirements, understand process, and help making better, data driven decisions. Specific requirements may include analyzing processes, root causing issues, creating data pipelines, writing complex queries, designing dashboards, data extraction & analysis, ad hoc reporting, etc.

Key Responsibilities / Job Duties

Combine process & analytics through SQL, Hive, Presto, MySQL Databases and Tableau and related visualizations.

• Create & maintain databases, views, dashboards, and reports measuring various SLAs and KPIs for tracking different metrics. Prepare reports by collecting, analyzing, and summarizing information and trends.
• Respond to stakeholders’ ad hoc inquiries & help with extracting data, creating reports.
• Understand underlined processes and tools and how they affect existing as well as newly requested reports / dashboards
• Validate and verify data sources with extensive testing to maintain high confidence level.
• Design, maintain, and enhance dashboards (Tableau and others)
• Suggest and make changes in existing processes and metrics measures to increase efficiency & effectiveness.
• Automate & simplify processes for reporting, measuring, and tracking metrics. Help with various process improvement initiatives with combination of qualitative and quantitative inputs
• Write complex SQL queries to define data sources to be used independently (and/or for feeding into dashboards)
• Drive 100% accuracy in the entire process.
• Engage with stakeholders to gather specific requirements & increase data driven decision making.
• Create informative & actionable reports which highlight relevant business process inefficiencies and opportunities for improvement.

• Bachelor’s / Master's Degree in Information Management, Analytics, Supply Chain, or related discipline
• 7+ years of work experience working with cross-functional stakeholders in business & data analysis functions - creating and maintaining data pipelines, Tableau dashboards, SQL (or similar languages)

Advanced MS Excel, Google Sheets, Presto Database, Tableau, Hive

Knowledge, Skills and Abilities

• General knowledge and understanding of data analysis and procurement operations
• Analytical thinking & Problem Solving
• Excellent communication and interpersonal skills

Client Services Capabilities:

• Strong customer service orientation
• Ability to learn client specific processes, terminology, systems, and unique requirements by various business groups.
• Sense of urgency due to cross functional and fast-moving nature of operations, Big picture thinking, prioritization (comfortable with multi-tasking)
• Ability to work independently as well as cross-functionally, with non-technical stakeholders.