WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

*This is WORK FROM OFFICE position Only and Graduation is Mandatory*

The opening is for within General Insurance team for one of the largest Insurers in Ireland.

Depending on the skillset showcased, incumbent will be aligned to any of the following streams:

• Claims Recoveries Handling
• Credit Collections

This will be an omni-channel medium of communication e.g., communicate via voice (inbound/outbound); emails; Web chat (if applicable) and the person should be adept at all.

Should have excellent communication skills (voice & email) & should be able to manage day to day work seamlessly.

Should be a team player with focus on maintaining the highest level of quality and achieving team targets as specified by process. 

Experience of minimum of 1 year in General Insurance /Health Insurance, Re-insurance, Issuance & re-issuance, prior customer service experience will be preferred.

Non Technical Graduate  - Freshers

Should be okay working in 24*7 environment.

Adept at omni-channel communication: phone (inbound/outbound); emails; Web chat

Non Technical Freshers. Graduates with Experience - 6 to 18 months into similar domain.