India - Associate / Sr. Associate - Ops

  • Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

Job Description

**This is an example for reference, kindly edit basis role requirement**

§  Achieving the stringent daily productivity targets

§  Responsible for processing participants/plan level transactions

§  Work with onshore partners and build professional relationship

§  Strict adherence to non-disclosure of client information by preserving client confidentiality

§  Researching on the queries/requests sent by the business partners/transaction processing/client support teams and replying to the same with minimum response time

§  Taking active participation in process improvements and automation

§  Excellent organizational skills with ability to identify and prioritize high value transactions

Completing assigned responsibilities within defined SLAs

Qualifications

Graduates Freshers / Graduates with 1-3 years of experience in US Life, Annuities & Pension domain

 

Additional Information

**This is an example for reference, kindly edit basis role requirement**

Should be ok with working in 24* 7 environment.

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