WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

Responsible for the accurate, timely and secure delivery of the multi country payroll related services in conjunction with outsourced service providers.  This includes the timely and accurate processing including reviewing the payroll calculations for accuracy and appropriate withholdings in accordance with legislative and/or regulatory guidelines; transfer of payroll information to the payroll vendor/ systems, checking of payroll outputs, vendor feedback and query resolution.
Actively manage payroll processes and activities including local handling of cases/escalations, data flow management, tax, quality assurance, risk and controls, reporting and metrics.
Manage the country Payroll Operational Team and ensure that the team members have the requisite skills, knowledge and abilities to deliver effectively.
Establish a solid controls environment to effectively manage risks for the function, including compliance with all statutory requirements and tax impacts.
Develop and enhance appropriate metrics and reporting to assess effectiveness of operational model and employee compliance, while looking for and implementing improvements
Act as a subject matter expert  to organize and facilitate ongoing development, evaluation/ testing and maintenance of processes (Tax and Regulatory changes) and documentation (SOPs and Checklists)
Oversee regional or country vendors that may be engaged to support the services ensuring compliance with the firm’s vendor management requirements; ensure compliance with agreed service level performance.
Foster strategic partnerships across the HR and site leadership team management and internal counterparts in HR Technology, Finance, Compensation and Benefits, HRIS, Legal and Corporate Tax to deliver first class Payroll service
Partner with Payroll Accounting and Tax to deliver accurate and timely Payroll accounting, accruals and reporting
Proactively anticipate and prevent service delivery issues and barriers, acting swiftly to engage appropriate resources, communicate/escalate; in cases where service issues have occurred, be responsible for ensuring effective containment, remediation, root cause analysis, communication and implementation of preventative measures
Actively engage in the Projects in the Payroll space including Resiliency, Automation, Money movement and any others
Other duties as assigned

Bachelor’s degree in Business or Accounting
13+ years of operations experience with previous leadership responsibilities
Proven track record of successfully managing operations with focus on quality, driving change, and delivering effective service to customers
Knowledge and experience in money movement/ Payroll, Tax and/or Accounting is highly preferred
Possesses a proven track record of delivering results through cross-functional teams and influencing stakeholders
Demonstrated process management experience; experience in process re-engineering is a plus
Experienced in identifying and mitigating operational risk through effective controls
Able to effectively manage competing priorities in a fast paced environment;  can simultaneously manage and deliver multiple projects
Outstanding work ethic with a high degree of confidentiality
Excellent communication, interpersonal, relationship and consensus building skills with the ability to influence at all levels of the organization; effectively gains agreement and consensus for ideas
Has sound judgment, recognizes when action is required and proactively takes it while communicating to and managing stakeholder

All your information will be kept confidential according to EEO guidelines.