WNS Denali is a procurement-focused, technology-agnostic managed services provider that enables organizations to win at procurement: influence more spend through Category Management and transition to a New Procurement Operating Model. We support Global 1000 companies by offering an array of best-in-class procurement solutions, including Category Management, Strategic Sourcing and Category Management, Contract and Supplier Management, Tactical and Transactional Procurement, and Accounts Payable. We bring deep Category expertise extending across various direct and indirect spend categories.

Our efforts to integrate human capital strategy into the overall growth strategy have been acknowledged on several leading platforms. We were recently recognized in the AON Best Employer 2017 rankings, a feat that we have achieved for the second consecutive year. The WNS-Denali office in Pittsburgh was named “Best Place to Work” in 2016, 2017 and 2020.

WNS Denali, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Procurement Analyst will be part of a client procurement service delivery team, driving the parts of operational procurement process in accordance with client specific operating guidelines; supporting third party risk management activities and will act as the face of procurement and key support for client's business stakeholders.  These positions are best suited to candidates with either:

(1) Procurement & supply chain degrees; or

(2) Entry level procurement experience.

Candidates should have a strong sense of customer service, a proactive attitude and desire to continue growing their understanding of end of end procure.  This role will enable foundation building in a very fast and demanding environment with clear path and opportunity to develop and growth source to contract skills as next step in career growth.  

Key Responsibilities / Job Duties

Procurement Operation Execution:

• Respond to general enquiries from end users and assist in PR creation.
• Update regularly on delayed/aged PRs
• Conduct Root Cause analysis for delayed PRs. Reduce PR to PO cycle time.
• Drive 100% accuracy in the entire process
• Draft SOW based on end user requirements, if required
• Ensure completeness of all contracts. Upload contracts and cover sheets in the central contracts management tool. Engage with stakeholders to drive the contract completion process.
• Answer any and every question submitted by client business stakeholders from what to, how to instructions on end to end procurement and redirect to the right person/ department as needed.  This means understanding how Procurement at client operates and the R&Rs of difference departments that interface. 
• Need to be able to work in multiple tools to find answers
• Need to understand the roles of teams within procurement
• Responsible for raising PRs for end users and collecting the relevant information to complete the PR accurate for procurement
• Be able to problem solve and proactive think through next steps 

Additional Responsibilities

• Expected to understand – or rapidly learn - end to end Source to Pay procurement –  team members will be SPOCs for end users
• Highly effective communicator; this may take precedence over technical skills
• Problem solving, critical thinking, abstract reasoning; this may take precedence over technical skills for the right candidates
• Stakeholder management and understanding of end user experience - this may take precedence over technical skills for the right candidates
• Ability to read stakeholders and react appropriately.

• Bachelor’s Degree
• A minimum of 1-3 years of work experience in operational, procurement, sourcing or service desk management

Knowledge, Skills and Abilities

Procurement Functional/Technical Skills

• General knowledge and understanding of sourcing/procurement fundamentals
• Ideally working experience with at least one eProcurement tool (e.g., Scout, Coupa, Ariba, SAP, Oracle, etc.) or technology savvy

Client Services Capabilities

• Strong customer service orientation
• Ability to learn client specific processes, terminology, systems and unique requirements by various business groups
   

Business Fundamentals:

• Excellent written and verbal communication skills (internally, with client stakeholders, and the supplier community)
• Ability to summarize information
• Ability to follow a process based on documented guidelines
• Strong team player
• Proficiency in MS communication tools: MS Excel, MS Word, Outlook, Live Meeting