WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

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·         Support Pre-sales activities and provide technical solutions, effort estimation, define delivery strategy and plan

·         Provide recommendation of RPA product

·         Develop the technical solution for the RPA Automation.

·         Define the To-be automated process flows including any custom-built components

·         Define the design to consider the following aspects

·         Security

·         Method of access (internal client network , internet, local access)

·         User Authentication (SSO, central LDAP, individual log in)

·         Customer’s IT Security and/or Audit Policies which impact the robot deployment

·         User Authorization Processes, it’s lead times & request process

·         Scalability

·         Ensuring multiple robots can handle shared resources

·         Ensuring there are no duplicate transactions processed or orphaned transactions.

·         Application landscape

·         Understanding technical impacts of applications using OCR or Adobe Flash

·         Understanding technical impacts of applications accessed behind Citrix.

·         Auditing & Exception handling

·         Hosting & Environments

·         Hosting Locations and Hosting provider (Internal / 3rd party)

·         Availability of test system by application

·         Availability of “production like” test data within test applications

·         Consistency of test data between applications

·         Performance  & Availability

·         Ensuring Performance of key applications in the process that could limit the average handling time of the automation

·         System availability & timings

·         Anticipate, identify, track and resolve technical issues and risks affecting delivery

·         Assist development team in resolving technical problems

·         Assist Support teams to resolve issues

·         Coordinate and participate in structured peer reviews and walkthroughs

  Design technical specifications for RPA (Automation Anywhere) that meets the requirements and handled all the non functional requirements of concurrency, scalability, security requirements, restart and recovery.

·         Develops and configures automation processes as per the technical design document to meet the defined requirements. Works on the coding the more complicated automations or reusable components, and delegates and mentors junior developers for the less complex components.

·         Develops new processes/tasks/objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.

·         Complies with and helps to enforce design and coding standards, policies and procedures.

·         Ensures documentation is well maintained.

·         Ensures quality of coded components by performing thorough unit testing.

·         Works collaboratively with test teams during the Product test and UAT phases to fix assigned bugs with quality.

·         Reports status, issues and risks to tech leads on a regular basis

·         Improves skills in automation products by completing automation certification.

·         Mentors junior developers and performs code reviews for quality control.

Bachelor degree in Engineering / Computer Science

• 10 to 12 years of IT experience. Minimum 4 years of experience in leading architecture and design.
• Having led a minimum  2 RPA project implementations as lead architect
• Certification in Robotics for any one product (UIPath, BluePrism, Automation Anywhere)
• Experience in defining the architecture of enterprise level applications involving multiple systems, sub-systems and ERPs.
• Experience front ending client facing discussions and interfacing with Client Business, IT and Architecture teams
• Knowledge of automation tool capabilities and technical requirements
• Good communication skills & customer interaction skills.