HealthHelp - A WNS Company (www.HealthHelp.com), is the leader in the field of healthcare utilization & care management. We have gained this position by actively working to change out-of-date practices with a collaborative, non-denial based approach. Our methodology helps payors achieve a higher return on investment, gives providers education programs that better inform physicians, and ensures quality and safety for the patients needing treatment.

HealthHelp’s innovative approach and strong IT capability in specialty benefits management means that staff will move healthcare forward when provided with evidence-based solutions and second opinions. HealthHelp's staff is comprised of healthcare professionals who make a difference every day. HealthHelp has a desire to fill their company with talented and innovative people who want a career path filled with success and personal growth.

Our specialty benefits management services are broad and include, Cardiology, Oncology, Radiology, Radiation Therapy, Sleep Care, and Musculoskeletal Care. HealthHelp has two locations in Houston, one a corporate office and the second a state-of-the art contact center. HealthHelp is also proud to have another such contact center in Albany, New York.

WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Telecommunications, Travel and Utilities. Globally, the group’s over 44,000+ Professionals serve across 60 delivery centers in 16 countries worldwide.

Oversees the HealthHelp data warehouse environment and tools (Microsoft BI Stack, Tableau, GenReports) to support monthly reporting needs for existing HealthHelp customers as well as internal data analysis. The Senior DW Developer of Business Intelligence (BI) is responsible for meeting with Analytics team & Product Development managers to integrate new quantitative metrics and/or processes into the overall data warehouse platform to expand capabilities and functionality. The Senior DW Developer of BI is responsible for ensuring data integrity and report consistency across all data warehouse reporting. Additionally, the position ensures periodic reporting is completed and distributed to our internal decision makers as well as external customers. The Senior DW Developer of BI works with Product Implementation to coordinate new customer and/or periodic scheduled reporting.

MAJOR RESPONSIBILITIES:

•    Gathering business requirements, analyzing business needs, defining the BI/DW architecture to meet, support and participate in the delivery of technical solutions to complex business and technical requirements.
•    Leading the design and maintenance of the business intelligence platform and tools along with other BI team members.
•    Design a BI framework based on the SQL BI methodology that allows incremental loading of multiple sources and facilitate the rapid onboarding of additional client data & programs.
•    Implement an innovative model of a rapidly changing environment that allows for accurate historical reporting for contracted and pre-contract customers.
•    Work with the DW platform development team to understand the reporting sources to facilitate near real-time reporting to operate in both analytical and operational capacities.
•    Work with the Offshore Tableau development team to deploy the changes to production tableau platform.
•    Work with the on-site software & DW development team to deploy the changes to production Operational platform.
•    Manage and support migration of objects (dimensions, measures, hierarchies, reports, workbooks, dashboards), from development to production environments.
•    Manage change control processes internal to DW.
•    Work with DW/BI Director & Managers to integrate customer data into the DW platform for analytics and standard reporting.
•    Work closely with the Product, Client Services and the Analytics teams to support new client implementation as well as analytical processes, including New Unit, Savings, Scorecard, Slippage, Reporting, etc.  
•    Assist the Client Services team with analytics by providing a scalable and an easy to use platform to prepare for external deliverables. Schedule and lead internal meetings and training sessions to review new features and/or data analytical tools.
•    Create and interpret Visio processes and workflow diagrams.
•    Skilled in handling multiple deadline driven assignments with the ability to initiate, supervise and complete projects and assignments with minimal supervision.
•    Understand the products/programs/services provided by HealthHelp and knowledge of our various utilization management programs.
•    Define and implement the overall Business Intelligence team goals and tasks in terms of scope, quality, budget, and schedule.
•    Consistently exercise independent judgment and discretion in matters of significance.
•    Facilitate organizational data strategies for governance, design, implementation, integration and usage.

QUALIFICATIONS & REQUIREMENTS:

Education:    Bachelors Degree in Business, Computer Science, Mathematics, Engineering, Information Technology or related business discipline.
Experience:    
•    Minimum 6+ years of experience in Microsoft BI Stack (SSIS, SSAS, SSRS, T-SQL Programming) and Excel, Word and Tableau based reporting.
•    Minimum 3+ years of Business Intelligence Design and Development experience is required.

Skills:

•    Position requires excellent technical and communication skills. The ability to multi task and manage multiple projects and resources simultaneously is a requirement of this position.
•    Knowledge of the Kimball data warehouse lifecycle methodology and strong dimensional data modeling skills, including an understanding of extraction, transformation, and load processes from operational source systems into the data warehouse.
•    Knowledge of Kimball methodology implementation in the Microsoft BI tool stack including the use of Excel PivotTables or similar reporting tools to fulfill ad hoc data requests when required.
•    Willingness to learn, be open minded to new ideas and different opinions yet knowing when to stop, analyze, and reach a decision
•    Must be authorized to work in the United States on a full-time basis for any employer
    
ENVIRONMENT AND PHYSICAL DEMANDS: 

•    Business office environment
•    Ability to deliver the BI needs for up to 8 hours un-assisted
•    Ability to work on a PC screen for up to 8 hours
•    Ability to prioritize in a multi-tasking environment

All your information will be kept confidential according to EEO guidelines.