WNS Denali is a procurement-focused, technology-agnostic managed services provider that enables organizations to win at procurement: influence more spends through category management and transition to a new procurement operating model. We support Global 1000 companies by offering an array of best-in-class procurement solutions, including Category Management, Strategic Sourcing, and Category Management, Contract and Supplier Management, Tactical and Transactional Procurement, and Accounts Payable. We bring deep Category expertise extending across various direct and indirect spend categories.

Our efforts to integrate human capital strategy into the overall growth strategy have been acknowledged on several leading platforms. We have recently recognized in the AON Best Employer 2017 rankings, a feat that we have achieved for the second consecutive year. The WNS-Denali office in Pittsburgh was named a “Best Place to Work” in Pittsburgh in 2016, 2017, and 2020.

WNS Denali provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Candidate should possess in-depth knowledge of telecom billing and Telecom Expense Management (TEM), including invoice audit and optimization, and hands-on experience with a hosted TEM application.

• Perform other duties such as purchase order creation and vendor account reconciliation to ensure timely payment of invoices
• Monitor vendor account activities and follow up as necessary to facilitate and ensure timely issue resolution
• Ability to prioritize/manage high volume workload
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Assist client finance team with month end accruals for telecommunications expenses
• Responsible for daily interaction with client TEM provider and portfolio of assigned telecom providers 

• At least 5+ years of Telecom Expense Management (TEM) experience.  Experience with dark fiber plus related O&M and associated billing is preferred
• TEM application experience/background (Calero/MDSL, Tangoe, Rivermine, etc.)
• Understanding of Telecom Expense Management System integration to a P2P system such as Oracle
• Efficient problem-solving ability: making the best decisions possible given the data quality and time available

Skills and Abilities:

• Perform invoice audit, review and approval within SLA for accuracy
• Ability to manage portfolio of vendor accounts and escalate issues when appropriate
• Ability to work as a facilitator and stakeholder on related projects 
• Ability to work well within a team environment, as well as independently with minimal supervision
• Ability to multi-task in various applications 
• Project management skills
• Vendor Management skills

The Telecom Expense Analyst primarily supports the Network Services procurement operations team. However, the position will work closely with Accounts Payable, Network Sourcing, Infrastructure Operations Finance, Accounting and Technical Program Management to achieve all cost goals for services provided by Client’s Telecommunications Networking vendors.  They will own and manage invoice accuracy (including disputes and resolution), SLA credits and internal reporting. They must be an efficient self-starter with an ability to operate effectively in a fast paced, ever-changing environment.