Group Manager – Procurement Technology Optimization and Platform Management (US)

  • Full-time

Company Description

WNS Denali is a procurement-focused, technology-agnostic managed services provider that enables organizations to win at procurement: influence more spends through category management and transition to a new procurement operating model. We support Global 1000 companies by offering an array of best-in-class procurement solutions, including Category Management, Strategic Sourcing and Category Management, Contract and Supplier Management, Tactical and Transactional Procurement, and Accounts Payable. We bring deep Category expertise extending across various direct and indirect spend categories.

Our efforts to integrate human capital strategy into the overall growth strategy have been acknowledged on several leading platforms. We were recently recognized in the AON Best Employer 2017 rankings, a feat that we have achieved for the second consecutive year. The WNS-Denali office in Pittsburgh was named a “Best Place to Work” in Pittsburgh in both 2016 2017 and 2020.

WNS Denali, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Description

Job Purpose / Summary

The Manager –Procurement Technology Optimization and Platform Management is a key role to help our clients to be more successful and get more value with their technology platform investments, pre- and post-deployment (e.g. Coupa, Ariba, iValua, etc.).  Key responsibilities include assessing customer needs; managing project plans for Coupa; suggesting and utilizing best practices from other client situations; ensuring quality of deployment and escalations; and ensuring timeliness of delivery and deployment. Along with system optimization, the role includes assessing and delivering change management programs to help drive organizational adoption and success. This position will be expected to use discretion in applying best practices and procedures to resolve issues, demonstrate a broad and thorough understanding and application of technical and/or specialized concepts and knowledge in procurement business process, lifecycle for sourcing, contracts and PO/invoicing.

This role has a need to have a strong background in Coupa use strategies (across all modules), deployment and Administration.  And provides sales support to respond to RFP/RFQ’s and/or participate with Sales team pre-sales.

Key Responsibilities / Job Duties

  • Provide advisory and best practices to client for pre and post deployment projects
  • Procurement Systems (i.e. Ariba, Coupa, Jagger) pre and post deployment services and support
  • Optimization of Coupa and integration into ERPs via API’s
  • Supplier enablement strategy and services
  • Change management strategy and plan creation (Stakeholder mapping/assessments, Communication Plan and Training Plan)
  • Manage multiple clients and objectives

    Qualifications

    Qualifications

    Required Education and Experience

    • Bachelor’s Degree or equivalent work experience is required, Master’s degree is preferred
    • 5-10 years of work experience in operational, procurement management, consulting capacity with 4 or more years of relevant Ariba, Coupa, other platform and strategic procurement experience
    • Understanding of source to pay processes
    • Prior management experience supervising 5 or more people
    • Must have Coupa Implementation Experience (or other procurement platform); certification a plus
    • Experience responding to RFP’s/RFQ’s and working with Sales teams

    Additional Information

    Additional information

    Knowledge, Skills and Abilities

    • Strong consultative and leadership skills, including ability to communicate professionally with people at all levels of an organization
    • A strong team player, and ability to work independently
    • Ability to develop and implement processes across multiple procurement systems
    • Excellent problem-solving ability
    • Excellent written and verbal communication skills (both internally, with client stakeholders, and the supplier community)
    • High degree of administration and deployment proficiency in Coupa business modules
    • Experience in using different procurement software and ERPs.
      • Strong knowledge in upstream and downstream procurement products and tools
    • Comprehensive knowledge of Change Management
      • Creation of communications
      • Creation of training materials – eLearning, tip sheets, FAQ’s etc.

    All your information will be kept confidential according to EEO guidelines.

    Privacy PolicyImprint