Associate - Backoffice - REF5538I

  • Full-time

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading global business process outsourcing company. WNS offers business value to 200+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare and Utilities. WNS delivers an entire spectrum of business process outsourcing services such as finance and accounting, customer care, technology solutions, research and analytics and industry-specific back-office and front-office processes. WNS has over 25,000 professionals across 29 delivery centers worldwide, including Costa Rica, India, the Philippines, Poland, Romania, South Africa, Sri Lanka, UK and US.

Deep industry knowledge and expertise, a partnership approach, comprehensive service offerings and a proven track record enable us to deliver business value to many of the world’s leading companies. We are passionate about building an organization that is valued by our clients, employees, business partners, investors and the community at large. Our management team comprises accomplished professionals from leading global organizations. Each member brings deep business acumen and outsourcing domain expertise, ensuring a strong growth curve.

For more information, visit www.wns.com

Job Description

1. Review the events video clips 
2. Mark the driver behavior as per the event following as defined in the BD
3. Ensuring getting updated with good self-learning skills
4. Capture the loaded driver Log as per instructions
5. Deliver the goals and targets as per defined KPI’s
6. Follow the company policies and procedures under the guidelines aligned by supervisor and manager
Skills

1. Ability to read Hand writing of American English
2. Basic computer Knowledge required
3. Ability of self-learning on live job 
4. Eye for Detail
Note : - Willingness to work in Night Shifts or odd shifts/ weekends and under high stress and pressure. Might be Rotation shifts or continuous month on month night shift or might be discontinuous night shift.
5. Display high levels of accountability and responsibility.
6. Open to feedback and willingness to learn
7. Work well with others, do what is needed to achieve a common goal. 
8. Internal focus, desire and self drive to succeed or learn from past mistakes & improve

Qualifications

Graduate

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