WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.

We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees. Our global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

Key Responsibilities

• Develop and enhance content for tower specific modules across different stages of account life cycle
• Deliver domain based trainings to participants as per their proficiency levels
• Build, conduct and evaluate assessment / case studies for different programs
• Co-ordinate and project manage training programs in collaboration with LA team and stakeholders
• Build training programs by towers for employees basis their current competency levels

Specifications:

• 10+ years experience in F&A service delivery, training or learning or development roles
• Excellent knowledge of F&A domain (any of the towers)
• Has developed and implemented learning roadmaps for global clients with exposure to relevant technology platforms
• Working knowledge of ERPs (SAP/Oracle)
• Excellent communication and interpersonal skills
• Strong experience in training need analysis and training delivery

Graduate