Logistics Business Support (Bilingual Korean/ English)

  • Contract
  • Compensation: USD 27 - USD 37 - hourly

Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/


Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

 

Job Description

1. Management Reporting & Leadership Support

  • Prepare reports and performance summaries for management review.
  • Support the Group/Sales Team Leaders in daily administrative tasks and strategic initiatives.
  • Assist in tracking performance data and generating business reports as directed.

2. Pricing Support & Inquiry Handling

  • Respond to customer inquiries regarding service status and general requests.
  • Support the preparation of freight rate quotations and pricing proposals under the guidance of the Sales lead.
  • Provide administrative assistance for rate documentation and contract filing.

3. Inside Sales Support & Database Management

  • Assist in maintaining relationships with existing and potential customers through follow-up communications.
  • Manage and update CRM systems and sales databases to ensure data accuracy.
  • Monitor sales pipeline progress and update lead status based on team input.

4. Customer Service & Internal Coordination

  • Follow up on customer complaints and coordinate with relevant departments for resolution.
  • Ensure timely communication between internal teams to resolve operational issues.
  • Support administrative tasks related to sales orders and shipment processing.

5. Cross-Functional Coordination

  • Facilitate communication between Sales and Operations teams.
  • Collaborate with Pricing, Legal, and Finance teams to support contract administration.
  • Provide operational support for new business implementation and cross-departmental projects.

6. Sales Documentation & Profitability Analysis

  • Assist in the formatting and preparation of sales materials, proposals, and presentations.
  • Support Excel-based data tasks, such as P&L simulations and profitability data entry.
  • Assist in compiling data for margin analysis and pricing evaluations.

7. Market Research & Admin Support

  • Conduct market research to identify industry trends and potential client lists.
  • Provide administrative assistance for business development activities and client meetings.

8. Process Improvement & Operational Support

  • Provide daily operational support to enhance internal workflow efficiency.
  • Contribute to initiatives aimed at improving service productivity and customer satisfaction.
  • Perform ad-hoc reporting, as required.
  • Perform other job related duties as required

Qualifications

  • Entry level or less than 3 years of logistics operation or sales support or business development support experience
  • Bachelor’s degree in Logistics, Business Administration, Supply chain management, Marketing or a related field.
  • Excellent written and oral skills (English/Korean) required
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills.
  • Proficient in Microsoft Office (Excel, PowerPoint, Word); CRM experience (e.g., Salesforce) is a plus.
  • Self-motivated, team-oriented, and adaptable to a fast-paced environment.
  • Willingness to expand knowledge of logistics industry

     

Additional Information

All your information will be kept confidential according to EEO guidelines.

 

 *** NO C2C ***

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