Warehouse Process Improvement Analyst - Bilingual (English/Korean)
- Contract
 
Company Description
For More Open Positions Visit us at:
http://recruiting.woongjininc.com/
Our Mission
WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.
Benefits
- Medical Insurance
 - Vision Insurance
 - Dental Insurance
 - 401(k)
 - Paid Sick hours
 
Job Description
System Management & Optimization:
- Lead the implementation, configuration, and maintenance of WMS and TMS solutions
 - Ensure system stability, data integrity, and accurate inventory tracking across all warehouse operations
 - Identify and troubleshoot system errors, inefficiencies, and performance issues, ensuring minimal disruptions
 - Collaborate with IT teams to develop and deploy system updates, patches, and enhancements
 - Analyze operational workflows and recommend system improvements to enhance efficiency
 
Process & Performance Improvement:
- Involve new warehouse setup and functional responsibilities across operations, systems, compliance, and vendor coordination
 - Work closely with warehouse leadership to optimize receiving, shipping, and inventory processes
 - Continuously identify process improvements and request necessary system developments
 - Monitor key performance metrics (KPIs) and provide tailored data-driven insights to the operations team
 - Ensure accurate data capture within WMS/TMS to improve supply chain visibility
 
User Training & Documentation:
- Develop and maintain Standard Operating Procedures (SOPs) for all WMS-related functions
 - Train and support warehouse staff, operations teams, and management on WMS/TMS best practices
 - Provide end-user support and troubleshoot system-related issues to enhance productivity
 
Cross-Functional Collaboration:
- Gather feedback from end-users and propose system enhancements based on operational challenges
 - Communicate project updates and system performance to leadership in a clear and actionable manner
 
Salary: $23 - $29/hr.
Qualifications
- Bilingual in Korean and English
 - 1+ years of experience managing WMS/TMS system in a warehouse or distribution environment.
 - Bachelor’s degree in Supply Chain Management, IT, Business, or a related field (or equivalent experience).
 - Strong analytical and data evaluation skills with experience in system troubleshooting, process automation, and operational improvements.
 - Proficiency in Microsoft Office (Excel, PowerPoint, Word) for data analysis, reporting, and documentation.
 - Experience working with logistics systems, particularly WMS and TMS.
 - Excellent communication and leadership skills to train and support cross-functional teams.
 - Ability to manage multiple projects, prioritize tasks, and meet deadlines in a fast-paced environment.
 - Knowledge of warehouse processes, inventory management, and logistics operations.
 - Understanding of regulatory compliance and system security protocols.
 - Travel %: ~25% in U.S.
 
Additional Information
All your information will be kept confidential according to EEO guidelines.
*** NO C2C ***