Warehouse Operation Supervisor

  • Contract

Company Description

For More Open Positions Visit us at:
http://recruiting.woongjininc.com/


Our Mission

WOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.

Job Description

Responsibilities:

  • Plan daily workload for outbound operations team (Picking, Packing and Shipping)
  • Communicate daily work plan to outbound team and shares daily objectives to reinforce individual associate goals
  • Oversee daily operation of outbound operation team: Floor Lead, Picker, Loader, Final Checkers, General laborers to ensure proper planning, picking, loading, picking shipment, palletizing etc.
  • Supervise preparation and completion of orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
  • Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area.
  • Arrange shipments by examining destination, route, rate, delivery time; dispatches to carriers
  • Operate and maintain preventively warehouse vehicles and equipment, reporting damage to General Affairs
  • Maintain oversight of actual hours spent on outbound activities
  • Review associate time cards daily and clears all missed punches and time card exceptions
  • Report to and communicate with Site/General Manager and client
  • Communicate expected spikes in order volume to WH operations leadership team and recommends/requests additional temporary labor as required
  • Train Floor Leads, Staff Leads, and Driver Leads
  • Follow quality service standards and comply with procedures, rules and regulations; handle order processing and order fulfillment according to customer supply chain compliance policies
  • Communicate daily objectives achieved to WH operations leadership via “end of day” report (headcount details (absences, call-ins), orders processed, orders shipped, number of orders backordered/total of next day numbers left to pick and shipment fails.
  • Communicate inventory imbalances in primary bin locations to inventory control team for research and resolution
  • Assist inventory control team with controlling “loose item” situations in outbound areas
  • Coordinate with inbound, inventory control and returns teams to optimize labor utilization for the work day
  • Maintain warehouse supply and report to Accounting Lead
  • Use an RF gun with a high level of accuracy
  • Identify damages and report shortages or quality deficiencies
  • Coordinate loading and unloading of trailers as required
  • Adhere to the client program and maintain a clean environment at all times
  • Coordinate and expedite requests, time-specific pickups and deliveries and other special requests.
  • Keep a clean and safe working environment and optimize space utilization
  • Report any discrepancies to proper department(s)
  • Demonstrate a commitment to process excellence and continuous improvement
  • Manage additional tasks required by Site/General Manager and Client

Qualifications

  • 2+ years of experience as Outbound Lead or similar warehouse supervisory position
  • High School Diploma or GED Required
  • Excellent knowledge of data analysis and forecasting methods
  • Working knowledge of inventory management software (e.g. ERP)
  • Ability to accurately track inventory and create reports
  • Possess an analytical mind with strong math skills
  • Excellent organizational and planning skills
  • Outstanding communication and interpersonal abilities
  • Reliable and trustworthy
  • Ability to travel ~10% to other US warehouses
  • Relevant qualifications (e.g. CPIM) are a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.

 *** NO C2C ***